Expert Telecallers for Your Business Growth

Choose from a network of call center-based, part-timers, and remote telecallers. 

Select Your Caller
Select Your Caller

Their app and the structured approach to calling have been game changers for us.

Having a clear, organized process has created a lot of cascading benefits for us.

Praveen Jain

Product Manager, moneyview
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Their app and the structured approach to calling have been game changers for us. Having a clear, organized process has created a lot of cascading benefits for us.

Praveen Jain

Product Manager, moneyview
READ MORE

The callers are very efficient and follow every feedback given to them.

They have a structured way of questioning and spend ample time with the customers to understand their pain points.

Sales Ops Manager

Leading Consumer BNPL Platform
READ MORE
The callers are very efficient and follow every feedback given to them. They have a structured way of questioning and spend ample time with the customers to understand their pain points.

Sales Ops Manager

Leading Consumer BNPL Platform
READ MORE

Leading Businesses Choose Us for Their Telecalling Needs

Choose the Right Telecaller for Your Business

Operations Gold

The CEFR is an international standard for describing English language ability based on speaking, listening, understanding & writing.

Level C1-C2: Proficient Language ability

Level B1-B2: Fluent Language ability

Level A1-A2: Basic Language ability

CEFR Certified B2+
CEFR Certified B2+
Part-time, flexible, and remote telecallers
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Most used for
  • Order Confirmation
  • Non-Delivery / Returns
  • Event Reminders
  • Welcome Calls
  • Feedback / Survey Calls
Minimum Commitment
  • Minimum Billing: ₹50k
  • Minimum Minutes: 7,150 minutes
  • Full-time Equivalent: 1.4 Callers
  • No. of mins: 6,000 mins
  • Contract duration: 1 month
  • Language Proficiency
    Speaking, active listening, voice modulation
  • Script Adherence
    Following mandatory part of the script
  • Convey Product Information
    Pricing, charges, features & benefits, etc.
  • Sales Pitch
    Drive a sales pitch about the product features and benefits
  • Objection Handling
    Handle key objections and create urgency
Price Per Minute
Go-live in
7 Days
sample recordings
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Operations Platinum

The CEFR is an international standard for describing English language ability based on speaking, listening, understanding & writing.

Level C1-C2: Proficient Language ability

Level B1-B2: Fluent Language ability

Level A1-A2: Basic Language ability

CEFR Certified C1
CEFR Certified C1
Part-time, flexible, and remote telecallers
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Most used for
  • Lead Qualification & Appointment Booking
  • Product Onboarding
  • Drive Walk-Ins
  • Pre-Sales
  • Feedback / Survey Calls
Minimum Commitment
  • Minimum Billing: ₹50k
  • Minimum Minutes: 6,250 minutes
  • Full-time Equivalent: 1.2 Callers
  • No. of mins: 6,000 mins
  • Contract duration: 1 month
  • Language Proficiency
    Speaking, active listening, voice modulation
  • Script Adherence
    Following mandatory part of the script
  • Convey Product Information
    Pricing, charges, features & benefits, etc.
  • Sales Pitch
    Drive a sales pitch about the product features and benefits
  • Objection Handling
    Handle key objections and create urgency
Price Per Minute
Go-live in
7 Days
sample recordings
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Inside Sales

CEFR Certified B2+

The CEFR is an international standard for describing English language ability based on speaking, listening, understanding & writing.

Level C1-C2: Proficient Language ability

Level B1-B2: Fluent Language ability

Level A1-A2: Basic Language ability

CEFR Certified B2+
Dedicated, full-time remote & call center telecallers
Hide Details
Most used for
  • End-to-End Sales
  • Account Opening & Activation
  • Reactivation & Renewals
  • Upsell & Cross-sell
  • Lead Qualification & Appointment Booking
Minimum Commitment
  • Minimum billing: ₹4.25L per month
  • Minimum Minutes: 50,000 minutes
  • Full-time Equivalent: 10 Callers
  • No. of mins: 50k mins
  • Contract duration: 3 months
  • Language Proficiency
    Speaking, active listening, voice modulation
  • Script Adherence
    Following mandatory part of the script
  • Convey Product Information
    Pricing, charges, features & benefits, etc.
  • Sales Pitch
    Drive a sales pitch about the product features and benefits
  • Objection Handling
    Handle key objections and create urgency
Price Per Minute
Go-live in
14 Days
sample recordings
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Drive Better Business
Growth & Outcomes

Select Your Telecaller

  • Good For
  • Communication Skill Level
  • Training & Go-Live Time
  • QA & Reporting Support
  • Language Support

On-Demand Callers

Part-time, remote
CEFR Certified C1
Good For
bag
Businesses with fluctuating call volumes looking for cost optimization and scripted, low context use-cases
Communication Skill Level
  • arrow-right
    Level B2 (CEFR)
Training & Go-Live Time
clock
72 hrs
QA & Reporting Support
  • arrow-right
    Automated quality audits
  • arrow-right
    Standard reporting & add ons
Language Support
Multi lingual Support
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Dedicated Callers

CEFR Certified B2+
Full-time, remote & call-center-based
Good For
bag
Businesses with high-context use-cases and consistent call volumes
Communication Skill Level
  • arrow-right
    Level B2 (CEFR)
  • arrow-right
    Sales & Industry Training
Training & Go-Live Time
7 working days + 3 weeks of initial on job training
QA & Reporting Support
  • arrow-right
    Automated & manual quality audits
  • arrow-right
    Standard & custom reporting
Language Support
Hindi, English
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Better Business Outcomes, Customer Experience, and Brand Protection

Drive Better Business
Growth & Outcomes

Agent Qualification

CEFR Guidelines
Deep Profiling
Quality Testing

CEFR Guidelines

Only 2% of potential agents are qualified as per CEFR guidelines through telesales and speech assessments

Deep Profiling

Shortlisted agents are categorised across quality buckets on the basis of parameters such as vocabulary, grammar, fluency, pronunciation and interaction

Quality Testing

Agents are tested across 3 rigorous mock calls based on real business problems to test for soft skills and objection handling

Agent Interface Training

Platform Training
Industry Training
On-Job Training

Platform Training

Our guided sales interface has built in dialers, scripts, objection handling, training and data entry

Industry Training

The callers receive 20+ custom training modules and tracks across various industries and offerings

On-Job Training

Callers go through a on-job training for 3 days, agents who clear the training classified as SquadStack certified

Agent Calling Operations

More Productivity
Assisted Sales
Structured Data

More Productivity

The guided sales app increases productivity by converting all calling tasks into an actionable to-do list

Assisted Sales

The app has in-built scripts, dialer, battlecards and FAQs to boost conversions for your business

Structured
Data-Entry

The guided app helps maintain your data in the most structured way.
Your data stays safe with enterprise grade security, PII masking and access controls

Agent Performance Management

Quality Engine
Performance Tracking
System Nudges

Quality Engine

Our A.I. model algorithmically checks call recordings and looks at 18-34 quality parameters.
3% calls are sampled by Human QA while 12% calls are sampled by A.I. QA.

Performance Tracking

Agent performance is carefully monitored, insights and areas of improvements are communicated with every agent through a detailed analysis of effort and outcomes

System Nudges

System-driven nudges across email, WhatsApp and text messages for agents who need help with driving results

Agent Engagement

Bonuses for Outcomes
Dedicated Community
Mentors and Managers

Bonuses for Outcomes

The agents are rewarded for the effort they put in, the processes they follow and the results they drive

Dedicated Community

Our dedicated telecalling community helps boost agent engagement through gamified contests, leaderboards etc.

Mentors and Managers

Industry grade agent managers and mentors to manage retraining, lead flow, daily webinars and every agent’s well-being

Quality You Can Count On

Get Telecallers with Industry-Grade Certifications & 24x7 Checks

Common European Framework of Reference for Languages (CEFR)

An international standard for describing language ability on a six-point scale, from A1 for beginners to C2 forthose who have mastered a language.

Our Holistic Approach to Telecaller Quality with C5 Attributes & Analysis of 23 Parameters

  • Connect

    Relationship building with the customers

  • Convey

    Gathering customer needs and representing product value

  • Convince

    Handling customer queries and creating buying urgency

  • Close

    Closing calls with a good impression of the product

  • Compliance

    Making calls without any defect
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Our numbers do the talking for us

100k+

Daily Customer Calls

70%

Average connectivity

10K+

Telecallers onboard
The best brands need the best machinery to scale and grow, get started today.
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