AI voice agents with Ozonetel

Yes, SquadStack.ai AI voice agents work with Ozonetel in two ways. Ozonetel is one of the carriers we provision inside the platform, and teams that already run an Ozonetel dialer can keep it and plug our agent in over SIP or audio streaming.

Talk to our integration team See all integrations

At a glance

Two ways to run on Ozonetel

Ozonetel inside the platform

We provision Ozonetel lines as one of the carriers behind SquadStack.ai, alongside our own dialer and numbers.

Your Ozonetel dialer

Your dialer places the call and paces your leads. When the customer answers, the call goes to our agent over SIP or as an audio stream, and the outcome comes back to your system.

What moves between Ozonetel and SquadStack.ai

From your Ozonetel setup

The live call, over SIP or audio streaming
Campaign and lead IDs in SIP headers or the stream request
Any lead details the agent needs

Back to your system

Disposition and outcome
Recording and transcript links
Whether the call needs a human transfer
Your call ID echoed back for matching

How the Ozonetel integration gets built

Plan the setup

In a solutioning call we agree the call flows, how calls reach our agent, what comes back to your system, and the outcome the campaign is measured on.

Build

A forward deployed engineer on your account builds the connection and the call workflow. There is no separate integration fee.

Test

We run test calls end to end, check what reaches your system, and you sign off in UAT.

Ramp

Volume goes up in steps while we watch connect rates and outcomes. Most enterprise pilots go live in 2 to 3 weeks.

Security for every integration

SquadStack.ai is ISO 27001, ISO 27701 and SOC 2 Type II certified, and DPDP and TRAI compliant. Customer data stays in India on AWS Mumbai. Integrations run over TLS with bearer tokens and IP whitelisting on both sides, and personal details like Aadhaar and PAN are redacted before they reach the language model.

Certificates and security reports on our Trust Center

Frequently asked questions

Can I use my Ozonetel dialer with an AI voice agent?

Yes. Your Ozonetel dialer can hand answered calls to the SquadStack.ai agent over SIP or stream the audio to it. The outcome comes back to your system after the call.