Roles and Responsibilities
- Handle inbound and outbound calls, emails, and chat queries from SAMCO customers.
- Provide accurate information on trading accounts, investments, and platform usage.
- Resolve customer queries regarding transactions, margins, and fund transfers.
- Maintain detailed logs and documentation of customer interactions in the CRM system.
- Ensure compliance with company service standards and regulatory guidelines.
Eligibility Criteria
- Excellent verbal and written communication skills in English and Hindi.
- Basic understanding of stock markets and trading platforms (preferred).
- Strong problem-solving and analytical ability.
- Good computer literacy and multitasking skills.
Benefits & Earnings
- 100% Work From Home opportunity.
- Competitive salary + performance-based incentives.
- Training and certification support provided by SAMCO.
- Learn about financial markets and customer management.
- Career growth in customer service, brokerage operations, or finance.
- Flexible working hours and supportive virtual team environment.
