Integrations / CRM / LeadSquared
LeadSquared logo
CRM integration

AI voice agents for LeadSquared

SquadStack.ai calls every new LeadSquared lead within minutes and writes the result back to the lead: outcome, disposition, callback time, recording and transcript. Stage updates follow your rules, so counsellors and sales teams only spend time on leads that are ready.

At a glance

Category
CRM
Connection
Ready LeadSquared connector, two-way
Data in
New and updated leads, stage and source
Data out
Stage update, outcome, callback, recording, transcript
Built by
SquadStack.ai forward deployed engineer
Works well with

What moves between LeadSquared and SquadStack.ai

From LeadSquared

  • Lead ID, name and phone number
  • Any extra fields you choose: product, offer, city, language, source
  • Updates to leads already in a campaign

Back to LeadSquared

  • Call outcome and disposition
  • Callback date and time when the customer asks for one
  • Recording and transcript links
  • Call duration and attempt history
  • Stage or status updates your workflow needs

Where LeadSquared teams use it

Speed to lead

Education, lending and insurance funnels lose leads in the first hour. The agent calls new leads within minutes and qualifies them before a human picks up.

Old and stale leads

Leads that went cold get a fresh attempt with smarter timing and retries, and the outcome updates the stage in LeadSquared.

Bookings

Counselling sessions, site visits and branch appointments get booked on the call and recorded against the lead.

How the LeadSquared integration gets built

1

Map the fields

In a solutioning call we agree which LeadSquared fields come in, what the agent writes back, and the outcome the campaign is measured on.

2

Build

A forward deployed engineer on your account builds the connection and the call workflow. There is no separate integration fee.

3

Test

We run a test campaign on real leads, check every field that syncs, and you sign off in UAT.

4

Ramp

Volume goes up in steps while we watch sync and outcomes. Most enterprise pilots go live in 2 to 3 weeks.

Who does what

Our team

  • Field mapping and workflow design
  • Building and testing the LeadSquared connection
  • The AI agent, scripts and call flows
  • Monitoring sync once you are live

Your team

Admin or API access to LeadSquared, a list of the fields that matter, test records, and someone to sign off in UAT.

Security for every integration

SquadStack.ai is ISO 27001, ISO 27701 and SOC 2 Type II certified, and DPDP and TRAI compliant. Customer data stays in India on AWS Mumbai. Integrations run over TLS with bearer tokens and IP whitelisting on both sides, and personal details like Aadhaar and PAN are redacted before they reach the language model.

Certificates and security reports on our Trust Center

Frequently asked questions

Which AI voice agents integrate with LeadSquared?

SquadStack.ai has a ready, two-way LeadSquared connector. Leads come in automatically, and every call result is written back to the lead.

Can the AI update LeadSquared lead stages automatically?

Yes. Stage changes are driven by the call outcome, using rules we agree with your team during setup.

Can it work alongside our human telecallers?

Yes. The agent can handle first calls and retries, and pass hot leads to your team live with the conversation context.

Does it call in Hindi and regional languages?

Yes. The agent speaks Hindi, English and regional Indian languages, and can switch mid-call the way customers actually talk.

Do we pay extra for the LeadSquared integration?

No. Integrations are part of the SquadStack.ai engagement.