Integrations / CRM / Meritto
Meritto logo
CRM integration

AI voice agents for Meritto

SquadStack.ai connects to Meritto, formerly NoPaperForms, so every admissions enquiry gets a call within minutes, even in peak intake. The agent qualifies the student, books counselling, and writes the outcome, recording and transcript back to the enquiry in Meritto.

At a glance

Category
CRM for education
Connection
Ready Meritto connector, two-way
Data in
Enquiries with course, campus and source
Data out
Outcome, stage, counselling slot, recording, transcript
Built by
SquadStack.ai forward deployed engineer
Works well with

What moves between Meritto and SquadStack.ai

From Meritto

  • Enquiry ID, student name and phone number
  • Course, campus, source and any form answers you capture
  • Updates when an applicant moves stage

Back to Meritto

  • Call outcome and disposition
  • Callback date and time when the customer asks for one
  • Recording and transcript links
  • Call duration and attempt history
  • Stage or status updates your workflow needs

Where admissions teams use it

Peak intake

Enquiry volume spikes for a few weeks a year. The agent calls every new enquiry within minutes without adding seasonal counsellors.

Qualification and counselling

The agent checks course interest, eligibility and budget, then books a counselling slot for students who are ready.

Application drop-offs

Students who start an application and stop get a call, with a WhatsApp follow-up carrying the link to finish.

How the Meritto integration gets built

1

Map the fields

In a solutioning call we agree which Meritto fields come in, what the agent writes back, and the outcome the campaign is measured on.

2

Build

A forward deployed engineer on your account builds the connection and the call workflow. There is no separate integration fee.

3

Test

We run a test campaign on real leads, check every field that syncs, and you sign off in UAT.

4

Ramp

Volume goes up in steps while we watch sync and outcomes. Most enterprise pilots go live in 2 to 3 weeks.

Who does what

Our team

  • Field mapping and workflow design
  • Building and testing the Meritto connection
  • The AI agent, scripts and call flows
  • Monitoring sync once you are live

Your team

Admin or API access to Meritto, a list of the fields that matter, test records, and someone to sign off in UAT.

Security for every integration

SquadStack.ai is ISO 27001, ISO 27701 and SOC 2 Type II certified, and DPDP and TRAI compliant. Customer data stays in India on AWS Mumbai. Integrations run over TLS with bearer tokens and IP whitelisting on both sides, and personal details like Aadhaar and PAN are redacted before they reach the language model.

Certificates and security reports on our Trust Center

Frequently asked questions

Which AI voice agent integrates with Meritto for admissions calling?

SquadStack.ai has a ready, two-way Meritto connector. Enquiries flow in automatically and every call result is written back to the enquiry.

Is Meritto the same as NoPaperForms?

Yes. NoPaperForms is now Meritto, and the integration works the same way.

Can it handle peak intake volumes?

Yes. Capacity is software, not seats, so the agent keeps calling every new enquiry within minutes when volume spikes.

Does it speak to students and parents in Hindi and regional languages?

Yes. The agent speaks Hindi, English and regional Indian languages and switches when the caller does.

Can counsellors take over hot applicants?

Yes. The agent can pass a ready student to a counsellor live, or book a counselling slot.