WhatsApp and voice, one AI agent

SquadStack.ai puts WhatsApp and voice in the same flow. The AI voice agent can send a WhatsApp message or payment link while the customer is still on the call, nudge them between calls, and pick up a WhatsApp conversation knowing what was said on the phone.

Talk to our integration team See all integrations

At a glance

Provider

Gupshup

Account

Ours or your existing WhatsApp Business account

Ownership

You own the number and the account

During the call

Messages and payment links

Between calls

Reminders, documents, links

Run by

SquadStack.ai: templates, sends and journeys

Where voice plus WhatsApp helps

Collections

The agent agrees a payment on the call and sends the payment link on WhatsApp right then.

Applications

A document checklist or application link arrives while the customer is still talking to the agent.

Reminders and callbacks

A WhatsApp reminder before the callback the customer asked for, so they pick up.

How it is set up

Your account or ours

WhatsApp runs through Gupshup on SquadStack.ai's account or your own. Either way, the number and WhatsApp Business account stay yours.

We run it

Our team handles templates, sends and journeys, and connects outcomes to your CRM.

Security for every integration

SquadStack.ai is ISO 27001, ISO 27701 and SOC 2 Type II certified, and DPDP and TRAI compliant. Customer data stays in India on AWS Mumbai. Integrations run over TLS with bearer tokens and IP whitelisting on both sides, and personal details like Aadhaar and PAN are redacted before they reach the language model.

Certificates and security reports on our Trust Center