We’ve Made History: Our AI Agents Are the First in the World to Pass the Turing Test for Contact Centers. Learn More

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We’ve Made History: Our AI Agents Are the First in the World to Pass the Turing Test for Contact Centers. Learn More

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Om Shukla

Om Shukla

All Posts by 

Om Shukla

Sales Outsourcing
  •  
5 minutes

Key Differences Between Outsourcing And Offshoring

Both outsourcing and offshoring are practices of shifting in-house business functions and tasks outside the office. However, there are several differences between the two practices.

Strategies for Outreach
  •  
8 Mins

How to Unlock Growth with B2B Sales?

B2B sales is a highly complex sales strategy used to onboard major clients. With higher deal size and longer tenure, companies can hugely benefit from a good B2B sales strategy

Sales Outsourcing
  •  
5 Mins

Sales Growth Strategies for Expanding Your Business

Sales growth is a metric which is used to measure the growth in the revenue of a company. The profitability, share price, performance and future of the company depends on this metric

Sales Outsourcing
  •  
5 Mins

12 Key Steps to Create an Effective Sales Process

Acquiring new customers has become quite difficult in this competitive market. Setting up a sales process can be an effective solution to boost your customer acquisition process.

Sales Outsourcing
  •  
5 Mins

Why Businesses Feel the Need for Outsourcing?

Most companies feel the need for outsourcing when thinking about cost cutting. But in recent times, the trend has started to shift as the applications of outsourcing have evolved.

Sales Outsourcing
  •  
6 Mins

How to Setup a Virtual Call Center in 7 Easy Steps?

Once a traditional industry operating through a brick-and-mortar model, is now shifting to purely online operations with the rise of Virtual call centers.

Sales Outsourcing
  •  
5 Minutes

Omnichannel Contact Center: Setup with Expert Telecallers

In an age where customer experience is the key, Omnichannel call centers integrate multiple communication channels such as phone, email, IVR, and video calls in one platform.

Strategies for Outreach
  •  
5 minutes

Best B2B and B2C Cold Calling Scripts For All Sectors

Learn how to create powerful cold calling scripts for successful conversations, building rapport, and closing deals with confidence in lead generation and customer expansion.

Market Trends
  •  
8 Minutes

Sales Service Quality Management & QMS in Modern Business

Quality management is a comprehensive approach that organizations adopt to ensure the consistent delivery of products or services that meet or exceed customer expectations.

Sales Outsourcing
  •  
10 minutes

How can Telecalling Help you Grow your Business?

Telecalling has witnessed massive growth in recent years. Businesses have now figured out the strategic way to harness telecalling to boost their sales, acquire new customers and improve profitability.

Team Management
  •  
8 Minutes

How to Become Call Center Agent? | Duties and Skills Required

In this page, let's delve into the concept of a call center agent, the extensive range of duties associated with the role, and the essential skills necessary to excel in this position.

Strategies for Outreach
  •  
10 Minutes

Call Center Outsourcing Company in India

Call center outsourcing is when a company hands over its customer support operations to an external call center. Let an External Call Center Manage Your Calls, Surveys, and More for Your Business.

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