Telecalling Technology, Trends, and Practices

Why voice AI gets worse the longer it talks, and how we fixed it

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6 Minutes

Why voice AI gets worse the longer it talks, and how we fixed it

Voice AI calls that run 20 to 45 minutes hit three compounding failures, rising cost, growing latency, and lost context. Here's how a context management layer keeps your agent fast, accurate, and economical at every minute of the call.

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Introducing Persistent Memory: Your Voice AI Agent Now Remembers Every Conversation

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4 Minutes

Introducing Persistent Memory: Your Voice AI Agent Now Remembers Every Conversation

SquadStack's Persistent Memory gives voice AI agents lead-level context across calls, so follow-ups pick up where the last conversation left off, not from scratch.

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Introducing Optimize: Test Every Variable That Drives Conversions

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6 Minutes

Introducing Optimize: Test Every Variable That Drives Conversions

Run multivariate tests on voice personas, prompts, and cadence to compound conversions and lower CAC week over week with SquadStack.ai Optimize.

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Introducing Humanoid Vision Agent: The First AI Agent With Eyes

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5 Minutes

Introducing Humanoid Vision Agent: The First AI Agent With Eyes

Most Voice AI agents start every call from zero. Humanoid Vision Agent sees the product, reads the listing, and cross-references seller data before saying a word. Context before conversation.

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Why Building Voice AI In-House Is a Costly Illusion for Enterprises

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8 Minutes

Why Building Voice AI In-House Is a Costly Illusion for Enterprises

Should enterprises build or buy Voice AI? This guide breaks down hidden complexity, revenue impact, and the smarter path to faster outcomes.

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Why India Is the Boss Fight for Voice AI

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5 min

Why India Is the Boss Fight for Voice AI

Building Voice AI for India demands more than speech recognition. It requires understanding culture, dialect shifts, and real conversational behavior at national scale. Read the blog to discover the key principles behind Voice AI built for India.

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How to Evaluate Voice AI Platforms (Without Getting Lost in the Hype)

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5 Minues

How to Evaluate Voice AI Platforms (Without Getting Lost in the Hype)

A practical framework to evaluate Voice AI platforms, beyond demos and hype. Learn how to assess naturalness, system depth, and real business impact in this guide created with strategic inputs from Blume Ventures.

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2x Topline, 0.5x CAC, 10x CSAT: The New Enterprise Growth Equation

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8 Minutes

2x Topline, 0.5x CAC, 10x CSAT: The New Enterprise Growth Equation

Forget blasting customers — this is the new growth equation: double your topline, halve CAC and boost customer love 10× with AI-powered orchestration, omnichannel journeys and deeply personalized outreach.

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SquadStack's AI Agents Have Passed the Turing Test for Contact Centers

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8 mins

SquadStack's AI Agents Have Passed the Turing Test for Contact Centers

SquadStack.ai's agents are indistinguishable from humans in naturalness and performance with 4× lower cost.

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After-Sales Service Guide: 10 Tips to Boost Retention & Growth

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5 minutes

After-Sales Service Guide: 10 Tips to Boost Retention & Growth

Deliver exceptional after-sales service that ensures your customers remain satisfied long after their purchase. Our expert team provides personalized support to foster lasting relationships.

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Make Every Customer Interaction Count with the Right Calling Software

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5 minutes

Make Every Customer Interaction Count with the Right Calling Software

Find the best calling software for call centers to boost efficiency and increase productivity. Find practical tools designed to improve customer communication.

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15 Expert-Approved Call Scripts for Navigating Debt Collection Like a Pro [FDCPA Aligned]

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8 minutes

15 Expert-Approved Call Scripts for Navigating Debt Collection Like a Pro [FDCPA Aligned]

Have trouble answering debt collection calls? Learn useful scripts that transform challenging talks into recuperative successes. Boost your recuperation rates with tried-and-true methods!

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Maximize Your Sales Potential with the Right Sales Tracking Software

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6 mins

Maximize Your Sales Potential with the Right Sales Tracking Software

Streamline your sales process with sales tracking software that can analyze data in real time and boost data-driven decision-making.

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How AI is Setting a New Standard in Call Center Automation

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7 Minutes

How AI is Setting a New Standard in Call Center Automation

Uncover the transformative power of Call Center Automation AI. Experience increased efficiency, heightened customer satisfaction, and accelerated business growth. Embrace the future of customer support today!

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Why Every Business Needs a Voice of Customer Strategy

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8 Minutes

Why Every Business Needs a Voice of Customer Strategy

Uncover the power of Voice of Customer (VoC) strategies to enhance your customer experience. Learn how to gather and use customer feedback effectively with SquadStack’s Call QualityAI.

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The Ultimate Guide to Exceptional Customer Service in Indian Banking

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8 Minutes

The Ultimate Guide to Exceptional Customer Service in Indian Banking

Learn how to improve customer service in the banking sector with proven strategies and real-life examples. Discover innovative solutions to enhance customer satisfaction and drive growth.

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Master The Art Of Call Quality Assurance In Contact Centers

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8 Minutes

Master The Art Of Call Quality Assurance In Contact Centers

Quality Assurance in contact centers is a great way to ensure you are making loyal customers as a business. Find out how you can streamline the process with the best QA practices and frameworks.

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How To Sell Insurance Policies Like a Pro

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5 Minutes

How To Sell Insurance Policies Like a Pro

Don’t know how to sell insurance policies online? Here’s a guide to simplify insurance telesales to help you sell better and maximize profits with SquadStack.

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SquadStack Wins ‘CX Leader of the Year’ at CX Strategy Summit & Awards 2024

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5 min

SquadStack Wins ‘CX Leader of the Year’ at CX Strategy Summit & Awards 2024

SquadStack was recognized as ‘CX Leader of the Year’ at CX Strategy Summit & Awards 2024. Discover how their telecalling innovation is reshaping BFSI CX in Bharat.

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BPO Industry in India: Outsourcing Basic to Advance

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6 mins

BPO Industry in India: Outsourcing Basic to Advance

The BPO industry in India is the fastest-growing industry in the country. Explore the factors that are responsible for this success.

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Sales Funnel Definition, Strategies, Best Practices

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8 minutes

Sales Funnel Definition, Strategies, Best Practices

A sales funnel is a potential customer's journey, from discovering a product or service to purchasing. Discover more about its funnel management, key components and best practices.

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Redefining Customer Trust and Boosting E-commerce Sales Through Assisted Buying

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3 min

Redefining Customer Trust and Boosting E-commerce Sales Through Assisted Buying

Explore how SquadStack empowers sales with technology to enhance telecalling-led inside sales, build trust, and provide valuable insights through AI-powered call analysis. Learn how screen-sharing revolutionizes the sales process for virtual interactions.

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Next-Gen Lead Outreach: SquadStack's Intelligent Telecalling Partner App

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7 minutes

Next-Gen Lead Outreach: SquadStack's Intelligent Telecalling Partner App

Learn all about SquadStack's newly launched telecalling partner app for both mobile and web. The all-new agent interface is equipped with AI-enabled features to ensure higher efficiency and performance.

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India's Telecalling Revolution: SquadStack's AI-Led Tech Creates Vast Work Opportunities

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8 Minutes

India's Telecalling Revolution: SquadStack's AI-Led Tech Creates Vast Work Opportunities

Discover how SquadStack's AI-led telecalling technology transforms India's telecalling industry, creates flexible work opportunities, and empowers thousands of women nationwide.

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Your In-house Telecalling Team Isn’t Enough. Here’s What You Need!

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2 Minutes

Your In-house Telecalling Team Isn’t Enough. Here’s What You Need!

An in-house telecalling team comes with its own challenges and here's what you can do.

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7 mins

SquadStack Live on CNBC TV18

Our Co-Founder & CEO, Apurv Agrawal spoke to CNBC TV18 on Startup Street about how SquadStack is revolutionising the telesales industry, and our future plans with the recent Series-B fundraise.

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SquadStack Raises ₹140 Cr in Series B Funding

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8 Minutes

SquadStack Raises ₹140 Cr in Series B Funding

SaaS-Enabled Talent Marketplace for Sales, SquadStack, bags ₹140 Cr in Series B round to create more remote jobs for skilled individuals.

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Sales Outsourcing Company | Outsourced Sales Team Services

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8 min

Sales Outsourcing Company | Outsourced Sales Team Services

Learn about the meaning and advantages of outsourcing sales. Discover the power of sales outsourcing in achieving rapid business growth. Find out if you should outsource your sales process.

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How To Leverage Customer Service Outsourcing To Grow Better

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6 min

How To Leverage Customer Service Outsourcing To Grow Better

Know what successful businesses do to be at the top? Learn why your business needs customer service outsourcing and how to leverage it to grow better.

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Why voice AI gets worse the longer it talks, and how we fixed it

Introducing Persistent Memory: Your Voice AI Agent Now Remembers Every Conversation

Introducing Optimize: Test Every Variable That Drives Conversions

Introducing Humanoid Vision Agent: The First AI Agent With Eyes

Why Building Voice AI In-House Is a Costly Illusion for Enterprises

Why voice AI gets worse the longer it talks, and how we fixed it

Introducing Persistent Memory: Your Voice AI Agent Now Remembers Every Conversation

Introducing Optimize: Test Every Variable That Drives Conversions

Introducing Humanoid Vision Agent: The First AI Agent With Eyes

Why Building Voice AI In-House Is a Costly Illusion for Enterprises

Why India Is the Boss Fight for Voice AI

How to Evaluate Voice AI Platforms (Without Getting Lost in the Hype)

2x Topline, 0.5x CAC, 10x CSAT: The New Enterprise Growth Equation

SquadStack's AI Agents Have Passed the Turing Test for Contact Centers

After-Sales Service Guide: 10 Tips to Boost Retention & Growth

Make Every Customer Interaction Count with the Right Calling Software

15 Expert-Approved Call Scripts for Navigating Debt Collection Like a Pro [FDCPA Aligned]

Maximize Your Sales Potential with the Right Sales Tracking Software

How AI is Setting a New Standard in Call Center Automation

Why Every Business Needs a Voice of Customer Strategy

The Ultimate Guide to Exceptional Customer Service in Indian Banking

Master The Art Of Call Quality Assurance In Contact Centers

How To Sell Insurance Policies Like a Pro

SquadStack Wins ‘CX Leader of the Year’ at CX Strategy Summit & Awards 2024

BPO Industry in India: Outsourcing Basic to Advance

Sales Funnel Definition, Strategies, Best Practices

Redefining Customer Trust and Boosting E-commerce Sales Through Assisted Buying

Next-Gen Lead Outreach: SquadStack's Intelligent Telecalling Partner App

India's Telecalling Revolution: SquadStack's AI-Led Tech Creates Vast Work Opportunities

Your In-house Telecalling Team Isn’t Enough. Here’s What You Need!

SquadStack Live on CNBC TV18

SquadStack Raises ₹140 Cr in Series B Funding

Sales Outsourcing Company | Outsourced Sales Team Services

How To Leverage Customer Service Outsourcing To Grow Better

Latest from the Blog

Why voice AI gets worse the longer it talks, and how we fixed it

Introducing Persistent Memory: Your Voice AI Agent Now Remembers Every Conversation

Introducing Optimize: Test Every Variable That Drives Conversions

Introducing Humanoid Vision Agent: The First AI Agent With Eyes

Why Building Voice AI In-House Is a Costly Illusion for Enterprises

Why India Is the Boss Fight for Voice AI

Stay in the know

Most Popular Posts

Why Building Voice AI In-House Is a Costly Illusion for Enterprises

Why India Is the Boss Fight for Voice AI

How to Evaluate Voice AI Platforms (Without Getting Lost in the Hype)

2x Topline, 0.5x CAC, 10x CSAT: The New Enterprise Growth Equation

SquadStack's AI Agents Have Passed the Turing Test for Contact Centers

The Future of Loan Origination: Faster Journeys, Better Conversions

The 40% Lead Leakage Crisis in BFSI And How AI Can Solve It

Beyond Chatbots: Why BFSI Needs Agentic Voice AI

Why Hyper-Personalization Is the Future of Sales Conversations

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