What is an voice AI agents?

An voice AI agents is software that handles phone conversations the way a human telecaller would, listening, understanding intent in real time, responding in natural speech, and acting on outcomes like qualifying a lead, booking an appointment, or closing a sale. Production-grade agents handle multiple Indian languages, code-switching, interruptions, CRM integrations, and human handoff for the cases that need one. SquadStack runs 40 lakh voice AI agents calls a day for India's largest consumer brands, at 3x lower CAC than human teams.

How do SquadStack voice AI agents work?

Every SquadStack call runs through a stack built specifically for Indian consumer sales. Lead Intelligence prioritizes who to call and when, proprietary speech models trained on 600 million minutes of real Indian contact center audio handle the listening, an LLM reasoning layer holds context across 30-turn conversations without drifting, and our text-to-speech engine responds in under 800ms. The voice AI agents switches languages mid-sentence, handles interruptions, remembers what happened on the last WhatsApp or SMS, and hands off to a human when the conversation needs one.

Will your AI agents actually sound human, or will customers hang up?

Our voice AI passed the Turing Test for contact centers, the first in the category to do so. In blind tests, 81% of BFSI leaders couldn't tell our AI apart from a human agent. It handles interruptions, background noise, and 30-turn sales calls without drifting or looping.

How do you handle RBI, TRAI, and DPDP compliance for BFSI deployments?

SquadStack is ISO 27001:2022, ISO 27701, SOC 2 Type II, DPDP-compliant, and TRAI-compliant, with India data residency and consent capture, recording retention, and PII redaction built in. We support regulated sectors like lending, insurance, and brokerage with audit trails that clear legal, compliance, and infosec review. On-premise and VPC deployments are supported where sensitive workflows cannot leave the enterprise boundary.

How quickly can we go live, and what does a pilot look like?

Most enterprise pilots go live in 2 to 3 weeks, tested against real campaign data and current human agent benchmarks. SquadStack's POC success rate is 93% compared to an industry average of 25%, enabling rapid validation and scaling.

Is building voice AI in-house cheaper than using SquadStack?

It may appear cheaper in year one, but hidden costs emerge within 12 to 18 months. Indian-language speech models, sub-500ms latency at scale, and QA infrastructure for thousands of concurrent calls require specialized teams. By the time an in-house solution reaches production quality, SquadStack has already delivered outcomes at scale.

Human-Like Voice AI Agents, Built for India

Voice AI Agents that drive revenue by giving every lead the best pitch, on their preferred channel, in their language.

40 Lakh+

AI Calls Daily

90%

Lead Connectivity

40%

More Conversions

3x

Lower CAC

Proven Outcomes for India’s Leading Brands

Line graph showing abrupt disconnection rate (ADR) improvement from January to October 2025, with AI ADR decreasing from near 40% to about 10%, while Human ADR remains constant at 10%.

Real Calls from Live Campaigns

Buyer Requirement Gathering

Appointment Booking

Credit Card Sales

Insurance Renewal

Demat Account Opening

Delivery Rider Hiring

Lead Qualification - Education

Drop Chase - Lending

Address Capture

The Complete Sales Stack for Consumer Brands

Lead Intelligence

Humanoid AI Agent

Omnichannel Engagement

Quality Monitoring

ROI
Optimizer

VoC
Insights

Control
Tower

Lead Intelligence

Propensity-based prioritization, anti-spam compliance, and smart scheduling, all built on behavioral data from 10 Cr+ Indian consumers.

Humanoid AI Agent

Human-like Voice AI Agents that language switching, interruptions, and noise seamlessly, remembers past conversations and hands off to humans when needed.

Omnichannel Engagement

Connected journeys across Call, WhatsApp, SMS, and In-App where every channel knows what happened on the last - no repetition, no lost context.

Quality Monitoring

AI + human quality audits across 23 parameters, so we catch what's breaking before it hits your numbers.

ROI Optimizer

Run controlled experiments on voice, prompt, channel sequence, and call timing, and compound the gains, instead of guessing what worked.

Voice of Customer Insights

Real-time visibility into conversion patterns, drop-off signals, and customer insights that guide your business decisions.

Control Tower

100+ enterprise configurations, two-way CRM integrations, human handoff protocols, and compliance audit trail.

SquadStack.ai vs Others

Capabilities

SquadStack.ai

Typical Voice AI Vendor

Focus

SquadStack.ai:

Increasing conversions and reducing CAC across your sales funnel

Typical Voice AI Vendor:

Selling speech models, self-serve platforms, smart glasses, and 100 other products

Scale

SquadStack.ai:

40 lakh+ calls daily for India's leading consumer brands

Typical Voice AI Vendor:

Low volume or pilot-stage deployments

Performance

SquadStack.ai:

90% connectivity, 40% more conversions, 3x lower CAC vs human agents

Typical Voice AI Vendor:

40% connectivity, unable to match human agent benchmarks

POC Success Rate

SquadStack.ai:

93%

Typical Voice AI Vendor:

~25%

Speech Models

SquadStack.ai:

Proprietary, trained on 600M+ minutes of real Indian contact center conversations (Hinglish, Taminglish, etc.)

Typical Voice AI Vendor:

Third-party models trained on public datasets like YouTube videos

Naturalness

SquadStack.ai:

Human-like voice AI agents that have passed the turing test

Typical Voice AI Vendor:

Sounds robotic, struggles with language switching and background noise

Channels

SquadStack.ai:

Call + WhatsApp + SMS + In-App with cross-channel memory

Typical Voice AI Vendor:

Voice only

A/B testing

SquadStack.ai:

Controlled experiments on voice, prompt, channel sequence, and timing, built in

Typical Voice AI Vendor:

Not available

Memory

SquadStack.ai:

Persistent across sessions and channels, leads never repeat themselves

Typical Voice AI Vendor:

Every call starts cold

Long Conversations

SquadStack.ai:

No drift on even 30-turn complex sales calls

Typical Voice AI Vendor:

Loops, contradicts, or breaks after 10+ turns

Compliance

SquadStack.ai:

ISO 27001, ISO 27701, SOC 2 Type II, DPDP, TRAI-compliant

Typical Voice AI Vendor:

Minimal compliance

Team

SquadStack.ai:

Agile team of product managers, forward-deployed engineers, and data scientists focused on improving your business metrics

Typical Voice AI Vendor:

Account managers with limited technical depth

Enterprise-Grade Security & Compliance

Seamless Integration with Your Existing Stack

CRMs

Salesforce

Zoho

Hubspot

Meritto

Customer Data Platform

WebEngage

MoEngage

Clevertap

Netcore

Dialers & Communication

Exotel

Knowlarity

Ozonetel

Gupshup

Data & Reporting

BigQuery

Redshift

AWS S3

Custom

Add Your Own

Lead & Workflow APIs

Webhooks
JSON APIs
3rd-Party Connectors

Latest Voice AI Agents Pages from our Think Tank

Why Building Voice AI In-House Is a Costly Illusion for Enterprises

How to Evaluate Voice AI Platforms (Without Getting Lost in the Hype)

Abstract purple iceberg with geometric shapes on a light purple background.

Why Building Voice AI In-House Is a Costly Illusion for Enterprises

Introducing Humanoid Vision Agent: The First AI Agent With Eyes

Introducing SquadStack’s In-App Voice AI Assistant

SquadStack's AI Agents Have Passed the Turing Test for Contact Centers

Explore our AI blog

Outcome-Driven Voice AI Agents for Sales in India

Voice AI Agents that drive revenue by giving every lead the best pitch, on their preferred channel, in their language.

40 Lakh+

AI Calls Daily

90%

Lead Connectivity

40%

More Conversions

3x

Lower CAC

Proven Outcomes for India’s Leading Brands

4x

2.5x

1.2x

2x

70%

3x

3.2x

90%

30%

91%

60%

95%+

70%

50%

45%

85%

60%

33%

90%

40%

15%

First Voice AI Agents to Pass the Turing Test for Contact Centers

In blind tests, 81% of BFSI leaders thought it was human. It’s also matching or beating human agents on naturalness, performance, and efficiency in live campaigns.

Real Calls from Live Campaigns

Buyer Requirement Gathering

Appointment Booking

Credit Card Sales

Insurance Renewal

Demat Account Opening

Delivery Rider Hiring

Lead Qualification - Education

Drop Chase - Lending

Address Capture