Shara Zareen

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5 Minutes

A Guide on How to Choose the Best Call Center Company in India

Discover the various aspects of how to choose the best call center company in India and make informed decisions to boost your business operations.

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5 Minutes

Boosting Retention: How CEM Transforms Customer Loyalty in BFSI

Discover how to improve customer satisfaction, reduce churn, and increase revenue through effective customer experience management in BFSI.

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5 Minutes

How Virtual Assistant Call Centers Drive Customer Satisfaction

Leverage the benefits of virtual agent call centers to enhance customer service and reduce costs. Learn how SquadStack can transform your customer support operations.

Market Trends

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6 mins

Maximize Your Sales Potential with the Right Sales Tracking Software

Streamline your sales process with sales tracking software that can analyze data in real time and boost data-driven decision-making.

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7 mins

Maximize Your CX Impact with Contact Center AI (CCAI)

Listen to your customer sentiments, market trends, and gain other hidden insights from customer interactions using SquadStack.

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7 mins

Financial Services Call Centers: Benefits, Role and Software

Empower your business with modern financial call center services designed to revolutionize customer interactions, streamline operations, and boost sales.

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5 mins

How to Select a Third-Party Call Center Services Company?

Learn how to select the right third-party call center services provider for your specific business needs and boost customer satisfaction.

Team Management

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6 mins

How to Hire a Telecaller?

Learn how to hire a telecaller, from crafting job descriptions and utilizing effective recruitment strategies to onboarding and training your telecaller for success.

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6 mins

Call Center Solutions Provider in India

Explore the benefits of outsourcing call center solution providers in India who can offer comprehensive customer support solutions to enhance your business operations.

Team Management

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6 mins

Real-Time Call Monitoring Software: Track Calls & Improve CX

Discover the benefits of call monitoring software and learn about its key features to enhance customer service and boost business productivity

Team Management

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6 mins

Call Center Staffing Agency in India

SquadStack is a fully managed tech-first contact center that also acts as a call center staffing agency focusing on blending the power of humans and AI to help boost conversions, reduce CAC, and improve customer experience for leading businesses.

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5 mins

Abandoned Cart Recovery: Reclaim Lost Sales & Increase Revenue

Discover how to recover lost sales and reduce cart abandonment with SquadStack’s abandoned cart recovery solutions and proven strategies.

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5 mins

What is Lead Scoring? | Best Lead Scoring Solutions

Transform your sales pipeline with lead scoring- Discover its benefits, best practices, and understand how SquadStack’s lead scoring model works.

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5 mins

Call Center Dialers: Types, Working & Top Software Solutions

Automate your calling process and improve customer experience using our predictive + progressive call center dialer solution.

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5 mins

Call Center in India: Sales Agents and Advanced Technology

SquadStack's tech-first approach is leading Indian call centers in a new direction of offering unmatched services to businesses across industries.

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5 mins

Call Center Solutions Provider: Tailored for Your Business

Streamline operations, boost productivity, and enhance customer satisfaction for your business by choosing suitable call center solutions.

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5 mins

Call Management Software in India

Explore the types, features, and importance of call management software. Discover how SquadStack’s solutions can be the perfect fit to streamline your communication and boost customer satisfaction.

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10 mins

What is Outsourcing? Best Services, Types and its Process

Outsourcing is a prevalent practice that businesses use to help them focus on their core competencies and enhance their productivity.

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6 mins

BPO Industry in India: Outsourcing Basic to Advance

The BPO industry in India is the fastest-growing industry in the country. Explore the factors that are responsible for this success.

Our Product Innovations

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6 mins

Auto Dialer vs. Predictive Dialer: Best for Telecalling Team

Let us explore the benefits and features of different dialers and gain a general insight into auto dialers vs. predictive dialers to make an informed decision.

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5 mins

Outbound Calling Software With Telecalling Experts

Outbound calling software is an effective tool that has proven to promote businesses trying to enhance their outgoing calling strategies.

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10 mins

How to Create an Effective Sales Pitch (With Examples)

Crafting persuasive sales pitches is a significant art. Let’s discover its types and explore the examples to enhance your pitch game.

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10 mins

Virtual Call Center Services | Virtual Call Center Agent

A virtual call center represents the online counterpart of the traditional one. Discover and harness its potential for seamless customer service.

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7 minutes

Strategies for Successful Customer Service Call Centers

The customer service call center is a crucial link that connects a company to its customers. It enables businesses to address customer issues effectively, thereby ensuring customer satisfaction.

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7 minutes

Sales Strategy Plan: Steps to Build a Successful Sales Strategy

Learn what a sales strategy is all about. Explore its various dimensions to elevate your sales game and push your business towards unparalleled success.

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10 Minutes

Healthcare Call Center Services

A healthcare call center focuses on various activities ranging from patient communication to appointment scheduling and enhancing patient-centerd care. Let’s discover their vital roles in modern healthcare.