Outcome-Driven Voice AI Agents for Insurance

Renew policies, qualify leads, collect documents, and provide instant claims support in 8+ Indian languages, without adding headcount.

90%

Connectivity

40%

More Conversions

3x

Lower CAC

Case Study Brand Cross
Leading General Insurer
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Case Study Brand
Case Study Brand Cross
Leading General Insurer

"Voice AI became our frontline renewal engine. We automated 10 lakh+ leads monthly, cut renewal costs by 60%, and improved connectivity to 85%, all without adding headcount. Human agents now only engage with warm, high-intent customers."

85%

Connectivity

60%

Lower CAC

33%

Lower AHT

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The Complete Sales Stack for Insurance

Lead Intelligence

Humanoid AI Agent

Omnichannel Engagement

Quality Monitoring

ROI
Optimizer

VoC
Insights

Control
Tower

Lead Intelligence

Intelligent Lead Management

Propensity-based prioritization, anti-spam compliance, and smart scheduling that ranks leads by conversion likelihood, all built on behavioral data from 10 cr+ Indian consumers.

Humanoid AI Agent

Humanoid AI Agent

Human-like Voice AI Agents that handle language switching, interruptions, and background noise naturally, carry context across repeat interactions, and transfer to your sales or retention team when needed.

Omnichannel Engagement

Omnichannel Engagement

Connected journeys across Call, WhatsApp, SMS, and In-App, where a lapsing policy gets a renewal call, a pending document gets a WhatsApp nudge, and every channel carries full context from the last

Quality Monitoring

Quality Monitoring

AI + human quality audits across 23 parameters that catch IRDAI disclosure gaps, script failures, and conversion breakdowns before they become regulatory or revenue problems.

ROI Optimizer

ROI Optimizer

Controlled experiments on voice, script, call timing, and channel sequence across your campaigns, so you compound the gains instead of guessing what worked.

Voice of Customer Insights

Voice of Customer Insights

Real-time visibility into lapse reasons, premium objections, competitor mentions, and product-level conversion patterns across your insurance portfolio.

Control Tower

Control Tower

100+ enterprise configurations, CRM integrations, human handoff protocols, and a compliance audit trail built for IRDAI-regulated, TRAI-compliant operations.

Real Calls from Live Campaigns

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Buyer Requirement Gathering

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Appointment Booking

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Credit Card Sales

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Insurance Renewal

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Demat Account Opening

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Delivery Rider Hiring

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Lead Qualification - Education

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Drop Chase - Lending

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Address Capture

Why Insurance Leaders Choose SquadStack.ai

Capabilities

SquadStack.ai

Typical Voice AI Vendor

Focus

SquadStack.ai:

Increasing conversions and reducing lapse rates across your insurance funnel

Typical Voice AI Vendor:

Selling speech models, self-serve platforms, smart glasses, and 100 other products

Scale

SquadStack.ai:

40 lakh+ calls daily for India's leading consumer brands

Typical Voice AI Vendor:

Low volume or pilot-stage deployments

Performance

SquadStack.ai:

90% connectivity, 40% more conversions, 3x lower CAC vs human agents

Typical Voice AI Vendor:

40% connectivity, unable to match human agent benchmarks

POC Success Rate

SquadStack.ai:

93%

Typical Voice AI Vendor:

~25%

Speech Models

SquadStack.ai:

Proprietary, trained on 600M+ minutes of real Indian contact center conversations (Hinglish, Taminglish, etc.)

Typical Voice AI Vendor:

Third-party models trained on public datasets like YouTube videos

Naturalness

SquadStack.ai:

Human-like voice AI agents that have passed the turing test

Typical Voice AI Vendor:

Sounds robotic, struggles with language switching and background noise

Channels

SquadStack.ai:

Call + WhatsApp + SMS + In-App with cross-channel memory

Typical Voice AI Vendor:

Voice only

A/B testing

SquadStack.ai:

Controlled experiments on voice, prompt, channel sequence, and timing, built in

Typical Voice AI Vendor:

Not available

Memory

SquadStack.ai:

Persistent across sessions and channels, policyholders never repeat themselves

Typical Voice AI Vendor:

Every call starts cold

Long Conversations

SquadStack.ai:

No drift on even 30-turn complex sales calls

Typical Voice AI Vendor:

Loops, contradicts, or breaks after 10+ turns

Compliance

SquadStack.ai:

ISO 27001, ISO 27701, SOC 2 Type II, DPDP, TRAI-compliant, IRDAI disclosure scripts built into agent prompts

Typical Voice AI Vendor:

Minimal compliance, no insurance-specific regulatory awareness

Team

SquadStack.ai:

Agile team of product managers, forward-deployed engineers, and data scientists focused on improving your business metrics

Typical Voice AI Vendor:

Account managers with limited technical depth

Enterprise-Grade Security and Compliance

ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate

Seamless Integration with Your Existing Stack

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CRMs
Salesforce

Salesforce

Zoho

Zoho

Hubspot

Hubspot

Meritto

Meritto

Customer Data Platform
WebEngage

WebEngage

MoEngage

MoEngage

Clevertap

Clevertap

Netcore

Netcore

Dialers & Communication
Exotel

Exotel

nowlarity

Knowlarity

Ozonetel

Ozonetel

Gupshup

Gupshup

Data & Reporting
BigQuery

BigQuery

Redshift

Redshift

WS S3

AWS S3

Custom

Add Your Own

Lead & Workflow APIs
  • Webhooks
  • JSON APIs
  • 3rd-Party Connectors
  • In-House CRM
Language Logo
Language Logo
Language Logo
Language Logo

Your policyholders speak India, not just English

Native accents. Mixed-language fluency.
Sub-800ms latency.

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Language Logo
Language Logo

Frequently Asked Questions

What is a voice AI agent for insurance?

How does voice AI improve policy renewals?

Can AI voice agents handle tele-underwriting?

What Indian languages does SquadStack support?

Can voice AI integrate with our CRM?

Is SquadStack compliant with IRDAI and TRAI regulations?

How does voice AI for insurance compare to building in-house?

How long does it take to go live?