









Lead Intelligence
Humanoid AI Agent
Omnichannel Engagement
Quality Monitoring
ROI
Optimizer
VoC
Insights
Control
Tower
Capabilities
SquadStack.ai
Typical Voice AI Vendor
Focus
SquadStack.ai:
Increasing conversions and reducing CAC across your lending funnel, from lead qualification to collections
Typical Voice AI Vendor:
Selling speech models, self-serve platforms, smart glasses, and 100 other products
Scale
SquadStack.ai:
40 lakh+ calls daily for India's leading consumer brands
Typical Voice AI Vendor:
Low volume or pilot-stage deployments
Performance
SquadStack.ai:
90% connectivity, 40% more conversions, 3x lower CAC vs human agents
Typical Voice AI Vendor:
40% connectivity, unable to match human agent benchmarks
POC Success Rate
SquadStack.ai:
93%
Typical Voice AI Vendor:
~25%
Speech Models
SquadStack.ai:
Proprietary, trained on 600M+ minutes of real Indian contact center conversations (Hinglish, Taminglish, etc.)
Typical Voice AI Vendor:
Third-party models trained on public datasets like YouTube videos
Naturalness
SquadStack.ai:
Human-like voice AI agents that have passed the turing test
Typical Voice AI Vendor:
Sounds robotic, struggles with language switching and background noise
Channels
SquadStack.ai:
Call + WhatsApp + SMS + In-App with cross-channel memory
Typical Voice AI Vendor:
Voice only
A/B testing
SquadStack.ai:
Controlled experiments on voice, prompt, channel sequence, and timing, built in
Typical Voice AI Vendor:
Not available
Memory
SquadStack.ai:
Persistent across sessions and channels, leads never repeat themselves
Typical Voice AI Vendor:
Every call starts cold
Long Conversations
SquadStack.ai:
No drift on even 30-turn complex sales calls
Typical Voice AI Vendor:
Loops, contradicts, or breaks after 10+ turns
Compliance
SquadStack.ai:
ISO 27001, ISO 27701, SOC 2 Type II, DPDP, TRAI-compliant, RBI disclosure scripts built into agent prompts
Typical Voice AI Vendor:
Minimal compliance, no lending-specific regulatory awareness
Team
SquadStack.ai:
Agile team of product managers, forward-deployed engineers, and data scientists focused on improving your business metrics
Typical Voice AI Vendor:
Account managers with limited technical depth


Salesforce
Zoho
Hubspot
Meritto
WebEngage
MoEngage
Clevertap
Netcore
Exotel
Knowlarity
Ozonetel
Gupshup
BigQuery
Redshift
AWS S3
Add Your Own
Native accents. Mixed-language fluency.
Sub-800ms latency.
A voice AI agent is an AI-powered system that handles phone-based lending conversations like lead qualification, loan sales pitches, KYC follow-ups, and EMI collection reminders automatically, in multiple Indian languages, without a human agent on the line.
Voice AI automates high-volume EMI reminders and early-stage dunning calls (1-30 DPD), reaching thousands of overdue accounts simultaneously in Hindi, English, Tamil, and other regional languages, while maintaining RBI-compliant scripts and complete call recordings for audit trails.
Yes. AI voice agents can call warm leads within minutes of form submission, pitch personal loans or credit cards based on the lead's profile, handle objections on interest rates and tenure, and book appointments directly into your LMS, all in a single conversation.
SquadStack.ai supports 6+ Indian languages including Hindi, English, Tamil, Telugu, Kannada, Marathi, and Bengali, along with natural code-mixing like Hinglish and Taminglish. The speech models are trained on 600M+ minutes of real Indian contact center conversations.
SquadStack.ai is ISO 27001, ISO 27701, and SOC 2 Type II certified, DPDP and TRAI-compliant, with RBI disclosure scripts built into agent prompts. All calls are recorded with PII masking, and India data residency is available along with on-premise deployment for enterprises.
Traditional IVR systems force callers through fixed menu options using keypad input. Voice AI agents hold natural, two-way conversations where they understand borrower responses, adapt the flow in real time, handle interruptions, switch languages mid-call, and take actions like booking appointments or sending payment links.
Yes. SquadStack.ai integrates with CRMs like Salesforce and LeadSquared via APIs for real-time lead status updates and appointment booking. For LMS platforms, SquadStack provides user-level access and connectivity so your team can manage everything without switching tools.
Building in-house requires hiring ML engineers, training speech models on Indian telephony data, managing telephony infrastructure, and continuous prompt iteration. SquadStack.ai provides a fully managed AI agent trained on 600M+ minutes of real sales conversations with built-in A/B testing, quality monitoring, and compliance out of the box.
Most lending customers go live within 2 weeks. SquadStack.ai handles the full onboarding: LMS/CRM integration, agent prompt configuration, compliance setup, and call flow design.