Outcome-Driven Voice AI Agents for Lending and Credit

Qualify leads, chase drop-offs, disburse loans, and recover payments in 8+ Indian languages, without adding headcount.

90%

Connectivity

₹750 Cr+

Loan Disbursed Monthly

25k+

Credit Cards Disbursed Monthly

3x

Lower CAC

Case Study Brand Cross
Top Indian payments platform
Smiling woman in striped shirt holding a smartphone next to a mobile screen showing Autopay setup for EMI payments.
Case Study Brand
Case Study Brand Cross
Top Indian payments platform

"SquadStack's AI showed us exactly where merchants drop off, how our offers compare to competitors, and why they hesitate. We started with Merchant Lending, and now our consumer lending and collections teams want in. This is scaling into a long-term integration across all our lending use cases."

- Associate Manager - Growth, Top Indian payments platform

85%

Connectivity

60%

Lower CAC

33%

Lower AHT

Case Study Brand Cross
Leading Financial Marketplace
Two hands exchanging a black credit card with chip and embossed numbers.
Case Study Brand
Case Study Brand Cross
Leading Financial Marketplace

"Replacing IVR with Voice AI helped us improve connectivity by 40% and pass better-qualified credit card intents to our sales team."

- CBO, Leading Financial Marketplace

40%

Higher Connectivity

~300K

Leads/Day

Awign company logo

The Complete Sales Stack for Lending and Credit

Lead Intelligence

Humanoid AI Agent

Omnichannel Engagement

Quality Monitoring

ROI
Optimizer

VoC
Insights

Control
Tower

Lead Intelligence

Lead Intelligence

Propensity-based prioritization, anti-spam compliance, and smart scheduling, all built on behavioral data from 10 Cr+ Indian consumers.

Humanoid AI Agent

Humanoid AI Agent

Human-like Voice AI Agents that handle language switching, interruptions, and noise seamlessly, remembers past conversations and hands off to humans when needed.

Omnichannel Engagement

Omnichannel Engagement

Connected journeys across Call, WhatsApp, SMS, and In-App where every channel knows what happened on the last - no repetition, no lost context.

Quality Monitoring

Quality Monitoring

AI + human quality audits across 23 parameters, so we catch what's breaking before it hits your numbers.

ROI Optimizer

ROI Optimizer

Run controlled experiments on voice, prompt, channel sequence, and call timing, and compound the gains, instead of guessing what worked.

Voice of Customer Insights

Voice of Customer Insights

Real-time visibility into conversion patterns, drop-off signals, and customer insights that guide your business decisions.

Control Tower

Control Tower

100+ enterprise configurations, two-way CRM integrations, human handoff protocols, and compliance audit trail.

Real Calls from Live Campaigns

Audio Pause iconAudio Play icon

Buyer Requirement Gathering

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Appointment Booking

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Credit Card Sales

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Insurance Renewal

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Demat Account Opening

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Delivery Rider Hiring

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Lead Qualification - Education

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Drop Chase - Lending

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Address Capture

Built different from every other voice AI vendor

Capabilities

SquadStack.ai

Typical Voice AI Vendor

Focus

SquadStack.ai:

Increasing conversions and reducing CAC across your lending funnel, from lead qualification to collections

Typical Voice AI Vendor:

Selling speech models, self-serve platforms, smart glasses, and 100 other products

Scale

SquadStack.ai:

40 lakh+ calls daily for India's leading consumer brands

Typical Voice AI Vendor:

Low volume or pilot-stage deployments

Performance

SquadStack.ai:

90% connectivity, 40% more conversions, 3x lower CAC vs human agents

Typical Voice AI Vendor:

40% connectivity, unable to match human agent benchmarks

POC Success Rate

SquadStack.ai:

93%

Typical Voice AI Vendor:

~25%

Speech Models

SquadStack.ai:

Proprietary, trained on 600M+ minutes of real Indian contact center conversations (Hinglish, Taminglish, etc.)

Typical Voice AI Vendor:

Third-party models trained on public datasets like YouTube videos

Naturalness

SquadStack.ai:

Human-like voice AI agents that have passed the turing test

Typical Voice AI Vendor:

Sounds robotic, struggles with language switching and background noise

Channels

SquadStack.ai:

Call + WhatsApp + SMS + In-App with cross-channel memory

Typical Voice AI Vendor:

Voice only

A/B testing

SquadStack.ai:

Controlled experiments on voice, prompt, channel sequence, and timing, built in

Typical Voice AI Vendor:

Not available

Memory

SquadStack.ai:

Persistent across sessions and channels, leads never repeat themselves

Typical Voice AI Vendor:

Every call starts cold

Long Conversations

SquadStack.ai:

No drift on even 30-turn complex sales calls

Typical Voice AI Vendor:

Loops, contradicts, or breaks after 10+ turns

Compliance

SquadStack.ai:

ISO 27001, ISO 27701, SOC 2 Type II, DPDP, TRAI-compliant, RBI disclosure scripts built into agent prompts

Typical Voice AI Vendor:

Minimal compliance, no lending-specific regulatory awareness

Team

SquadStack.ai:

Agile team of product managers, forward-deployed engineers, and data scientists focused on improving your business metrics

Typical Voice AI Vendor:

Account managers with limited technical depth

Built for Regulated Industries

ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate

Seamless Integration with Your Existing Stack

Glowing purple layered square icon on a dark background symbolizing digital stack or integration.
CRMs
Salesforce

Salesforce

Zoho

Zoho

Hubspot

Hubspot

Meritto

Meritto

Customer Data Platform
WebEngage

WebEngage

MoEngage

MoEngage

Clevertap

Clevertap

Netcore

Netcore

Dialers & Communication
Exotel

Exotel

nowlarity

Knowlarity

Ozonetel

Ozonetel

Gupshup

Gupshup

Data & Reporting
BigQuery

BigQuery

Redshift

Redshift

WS S3

AWS S3

Custom

Add Your Own

Lead & Workflow APIs
  • Webhooks
  • JSON APIs
  • 3rd-Party Connectors
  • In-House CRM
Language Logo
Language Logo
Language Logo
Language Logo

Your borrowers speak India, not just English

Native accents. Mixed-language fluency.
Sub-800ms latency.

Language Logo
Language Logo
Language Logo

Frequently Asked Questions

What is a voice AI agent for lending?

How does voice AI improve loan collections for NBFCs?

Can AI voice bots handle personal loan and credit card sales?

What Indian languages does SquadStack's voice AI support?

Is voice AI compliant with RBI and TRAI regulations?

How is voice AI different from IVR for lending?

Can voice AI integrate with our LMS and CRM?

How does voice AI for lending compare to building in-house?

How long does it take to go live with voice AI for lending?