Outcome-Driven Voice AI Agents for Logistics, Quick Commerce & Mobility

Onboard riders, resolve failed deliveries, and retain your fleet in 8+ Indian languages, without scaling your ops team.

90%

Connectivity

40%

More Conversions

3x

Lower CAC

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Case Study Brand Cross
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"We were reaching barely 10% of our monthly sign-ups, leaving 90% of leads untouched. SquadStack's AI handled 3 lakh+ leads, separated sellers from buyers automatically, and got our onboarding team focused on closures instead of cold outreach."

- Head of Growth, Shiprocket

9x

Connectivity

5x

Seller Identification

30-35%

Workload Reduction

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"Our human team was converting fewer than 1 in 5 rate card calls. SquadStack's Voice AI pushed collection success up by 87%, cut our handling time by 40%, and brought cost down by half, all while maintaining 85% connectivity with drivers who are literally on the road."

- Operations Team, WheelsEye

85%

Connectivity

40%

Lower AHT

50%

Lower Cost

Case Study Brand Cross
Quick Commerce Platform
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Case Study Brand Cross
Quick Commerce Platform

"Our human-led workflows were breaking under operational pressure. SquadStack's AI took over the entire rider lifecycle, from first contact to 10th order, cutting our workforce acquisition cost by 40% and hitting 90% connectivity even during volume spikes."

- Senior Leader, Leading Quick Commerce Platform

90%

Connectivity

40%

Lower CAC

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The Complete Sales Stack for Logistics, Quick Commerce & Mobility

Lead Intelligence

Humanoid AI Agent

Omnichannel Engagement

Quality Monitoring

ROI
Optimizer

VoC
Insights

Control
Tower

Lead Intelligence

Intelligent Lead Management

Propensity-based prioritization, anti-spam compliance, and smart scheduling that ranks sign-ups by activation likelihood.

Humanoid AI Agent

Humanoid AI Agent

Human-like Voice AI Agents that handle language switching, interruptions, and background noise naturally, carry context across repeat interactions, and transfer to your ops team when needed.

Omnichannel Engagement

Omnichannel Engagement

Connected journeys across Call, WhatsApp, SMS, and In-App where a rider who hasn't uploaded Aadhaar gets a WhatsApp nudge, a failed delivery gets a re-confirmation call, and every channel carries full context from the last.

Quality Monitoring

Quality Monitoring

AI + human quality audits across 23 parameters that catch script failures, onboarding compliance gaps, and conversion breakdowns before they hit your activation numbers.

ROI Optimizer

ROI Optimizer

Controlled experiments on voice, script, call timing, and channel sequence across your onboarding and activation campaigns, so you compound the gains instead of guessing what worked.

Voice of Customer Insights

Voice of Customer Insights

Real-time visibility into onboarding drop-off reasons, non-starter barriers, re-delivery failure patterns, and activation blockers across your operations.

Control Tower

Control Tower

100+ enterprise configurations, CRM integrations, human handoff protocols, and a compliance audit trail built for high-volume logistics and fleet operations.

Real Calls from Live Campaigns

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Buyer Requirement Gathering

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Appointment Booking

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Credit Card Sales

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Insurance Renewal

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Demat Account Opening

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Delivery Rider Hiring

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Lead Qualification - Education

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Drop Chase - Lending

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Address Capture

Why logistics and fleet operations leaders choose SquadStack

Capabilities

SquadStack.ai

Typical Voice AI Vendor

Focus

SquadStack.ai:

Increasing activation rates and reducing rider acquisition costs across your logistics operations

Typical Voice AI Vendor:

Selling speech models, self-serve platforms, smart glasses, and 100 other products

Scale

SquadStack.ai:

40 lakh+ calls daily for India's leading consumer brands

Typical Voice AI Vendor:

Low volume or pilot-stage deployments

Performance

SquadStack.ai:

90% connectivity, 40% more conversions, 3x lower CAC vs human agents

Typical Voice AI Vendor:

40% connectivity, unable to match human agent benchmarks

POC Success Rate

SquadStack.ai:

93%

Typical Voice AI Vendor:

~25%

Speech Models

SquadStack.ai:

Proprietary, trained on 600M+ minutes of real Indian contact center conversations (Hinglish, Taminglish, etc.)

Typical Voice AI Vendor:

Third-party models trained on public datasets like YouTube videos

Naturalness

SquadStack.ai:

Human-like voice AI agents that have passed the turing test

Typical Voice AI Vendor:

Sounds robotic, struggles with language switching and background noise

Channels

SquadStack.ai:

Call + WhatsApp + SMS + In-App with cross-channel memory

Typical Voice AI Vendor:

Voice only

A/B testing

SquadStack.ai:

Controlled experiments on voice, prompt, channel sequence, and timing, built in

Typical Voice AI Vendor:

Not available

Memory

SquadStack.ai:

Persistent across sessions and channels, riders never repeat themselves

Typical Voice AI Vendor:

Every call starts cold

Long Conversations

SquadStack.ai:

No drift on even 30-turn complex calls

Typical Voice AI Vendor:

Loops, contradicts, or breaks after 10+ turns

Compliance

SquadStack.ai:

ISO 27001, ISO 27701, SOC 2 Type II, DPDP, TRAI-compliant

Typical Voice AI Vendor:

Minimal compliance

Team

SquadStack.ai:

Agile team of product managers, forward-deployed engineers, and data scientists focused on improving your business metrics

Typical Voice AI Vendor:

Account managers with limited technical depth

Enterprise-Grade Security and Compliance

ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate

Seamless Integration with Your Existing Stack

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CRMs
Salesforce

Salesforce

Zoho

Zoho

Hubspot

Hubspot

Meritto

Meritto

Customer Data Platform
WebEngage

WebEngage

MoEngage

MoEngage

Clevertap

Clevertap

Netcore

Netcore

Dialers & Communication
Exotel

Exotel

nowlarity

Knowlarity

Ozonetel

Ozonetel

Gupshup

Gupshup

Data & Reporting
BigQuery

BigQuery

Redshift

Redshift

WS S3

AWS S3

Custom

Add Your Own

Lead & Workflow APIs
  • Webhooks
  • JSON APIs
  • 3rd-Party Connectors
  • In-House CRM
Language Logo
Language Logo
Language Logo
Language Logo

Your people speak India, not just English

Native accents. Mixed-language fluency.
Sub-800ms latency.

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Language Logo
Language Logo

Frequently Asked Questions

What is a voice AI agent for logistics?

How does voice AI improve rider and driver onboarding?

What is NDR/RTO, and how does voice AI help?

Can voice AI handle customer support for quick commerce?

What Indian languages does SquadStack support?

Can voice AI integrate with our systems?

Is SquadStack compliant with TRAI regulations?

How does voice AI for logistics compare to building in-house?

How long does it take to go live?