About Masters of CX
A Community of CX Leaders Driving Innovation
Masters of Customer Experience is an invite-only initiative by SquadStack, created to bring together top CX leaders, innovators, and emerging talent from across India.
It’s a space for expert discussions, peer learning, and deep dives into the trends shaping the future of customer experience—across sales, support, engagement, and retention.
From thought-provoking conversations to actionable insights, this community is where industry-shaping ideas come to life.
Join us as we raise the bar for customer experience—together.
Hear It From Our Network
Masters of Customer Experience provides a unique platform for CX professionals to collaborate and innovate. The insights gained are invaluable.
AVP - Marketing & Sales Strategy, HoABL
Sales & support communities are missing today, especially in BFSI. Platforms like MoCX bring professionals together across industries to share stories, challenges, solutions & strategies.
Sales Head, Aditya Birla
Sun Life Insurance
A much-needed community for CX leaders to come together and drive meaningful change in the industry.
Head DIY - Digital Business, Kotak Securities
Past Event Highlights
Sales & CX 3.0: Practical Insights for Implementing Agentic AI at Scale
Sales & CX 3.0: Practical Insights for Implementing Agentic AI at Scale
Sales & CX 3.0: Practical Insights for Implementing Agentic AI at Scale
Masters of Sales Network
VP - Digital Acquisition & Onboarding
5Paisa
Associate Vice President
ABSLI
Distribution Strategy & Sales Head
ABSLI
Vertical Head - Revenue & Retention
Adita Birla Finance
Head of Communications
Tata AIA
Head - Revenue & Partnership
Tata Digital
Associate Director II - Revenue & Partnerships
Tata Digital
Vice President - Strategic Alliances
BASIC Home loans
Senior Manager - Ecommerce
Max Life Insurance
Vice President
News Reach
CBO
India Lends
Head - Telesales
Home Credit India
Business Head - D2C
Livpure
Vice President
Aviva India
Head of Finance
DotPe
Masters of CX Network
VP - Digital Acquisition & Onboarding, 5 Paisa
Head - Revenue & Partnership, Tata Digital
Associate Vice President, ABSLI
Vertical Head - Revenue & Retention, Aditya Birla Finance
Distribution Strategy & Sales Head, ABSLI
Associate Director II - Revenue & Partnerships, Tata Digital
VP - Strategic Alliances, BASIC Home loans
Head of Communications, Tata AIA
Vice President, News Reach
CBO, IndiaLends
Head - Telesales, Home Credit India
Business Head - D2C, Livpure
Vice President, Aviva India
Head of Finance, DotPe
Senior Manager - Ecommerce, Max Life Insurance
Join Our Exclusive CX Community
- Learn through industry-specific knowledge sharing
- Enjoy engaging panel discussions with CX trailblazers
- Get invites to exclusive community events & meetups
- Connect with top CX leaders across industries
- Get access to exclusive customer experience insights
- Boost your professional visibility
