Case Study Category

Travel

redBus logo
How redBus Scaled Multilingual Feedback Collection at ~70% Lower Cost with Voice AI
redBus passenger giving post-trip feedback on a phone call

80%

Higher Feedback Collection

70%

Lower Cost

Travel
redBus logo
Redbus Cuts Survey Costs by 50% & Lifts Customer Connectivity to 75% with SquadStack
Passenger boarding an intercity bus booked through redBus

75%

Connectivity

50%

Lower Survey Cost

Travel