Yellow.ai is a global customer service automation platform.

SquadStack is the sales conversion engine for India's leading consumer brands.

40 Lakh+

AI Calls Daily

90%

Lead Connectivity

40%

More Conversions

3x

Lower CAC

Hear the Difference Yourself

Pushes for the next step on every call: qualification, callback, or close. Doesn't resolve and end.

Built for ticket deflection, FAQ resolution, and inbound query handling.

Holds 30+ turns of objection handling without losing the thread or repeating itself.

Voice tuned for English-first global support contexts, not Indian sales conversations.

Adapts mid-call when leads switch between Hindi, English, or regional dialects.

Optimized for resolution and containment metrics, not conversion or persuasion.

Reads the lead's CRM history in the first second, opens calibrated to who they are.

Generic enterprise voice library, not trained on the energy of a sales pitch.

Calm under pushback. Negotiates instead of escalating.

Call ends when the support workflow ends.

Amity University logo with a shield featuring a flame and an open book, alongside the text 'AMITY UNIVERSITY'.
DELHIVERY company logo
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WorkIndia company logo
Adda247 logo
Parul University logo
Amity University Logo
Classplus logo
NXT WAVE brand logo in blue and dark blue text.
Infinity Learn logo with blue geometric design on the right.
Traya brand name logo.
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Awign company logo

The Layers that Separate a BFSI Contact Center Stack from a Consumer Sales Conversion Engine

Capabilities

SquadStack.ai

GreyLabs.ai

Focus

SquadStack.ai:

Driving sales conversions and lowering CAC across consumer brands, including BFSI lending, broking, and insurance

GreyLabs.ai:

Voice AI and speech analytics for banks, insurers, and NBFCs

Scale

SquadStack.ai:

40 lakh+ AI sales calls daily for India's leading consumer brands

GreyLabs.ai:

Decent volume but only across BFSI institutions

Performance

SquadStack.ai:

90% connectivity, 40% more conversions, 3x lower CAC vs human agents

GreyLabs.ai:

Quality assurance, compliance scoring, and operational efficiency for BFSI contact centers only

POC Success Rate

SquadStack.ai:

93%

GreyLabs.ai:

Below industry average of 25%

Speech Models

SquadStack.ai:

Trained on 600M+ minutes of real Indian outbound sales conversations across Hinglish, Tanglish, and regional code-mixing

GreyLabs.ai:

Trained on BFSI service, collections, and call audit recordings, tuned for compliance and analytics, not outbound sales conversations

Naturalness

SquadStack.ai:

World's first Voice AI to pass the Turing Test, 81% of 1,563 participants couldn't distinguish AI from human

GreyLabs.ai:

Flat, robotic voice tuned for structured BFSI flows

Channels

SquadStack.ai:

Call + WhatsApp + SMS + In-App, with cross-channel memory persistence so leads never repeat themselves

GreyLabs.ai:

Voice agent + speech analytics + email analytics, optimized for BFSI contact center workflows

A/B testing

SquadStack.ai:

Built-in controlled experiments on voice, prompt, channel sequence, and timing through the Optimize engine

GreyLabs.ai:

No A/B testing capability

Long Conversations

SquadStack.ai:

No drift on even 30-turn complex sales calls

GreyLabs.ai:

Built for structured BFSI flows that follow predefined steps

Compliance

SquadStack.ai:

ISO 27001, ISO 27701, SOC 2 Type II, DPDP, TRAI-compliant, with RBI disclosure scripts and IRDAI alignment for BFSI deployments

GreyLabs.ai:

RBI, IRDAI, and SEBI alignment baked into the model layer for BFSI buyers

Best Fit For

SquadStack.ai:

Enterprises optimizing outbound sales, lead qualification, and conversion at scale across BFSI, EdTech, E-Commerce, Travel, Healthcare, Automotive, and Logistics

GreyLabs.ai:

Banks, insurers, NBFCs, and broking firms automating BFSI contact center operations across sales, service, collections, renewals, and PIVC

Pick the Right Platform for the Job

Pick SquadStack.ai if:

Pick GreyLabs.ai if:

You're driving outbound sales conversion at scale, either in BFSI or Non- BFSI.

You're a bank, insurer, NBFC, or broking firm automating BFSI-specific flows.

You need voice AI that holds 30+ turnopen-ended sales conversations across Hindi, Tanglish, Hinglish, and regional code-mixing.

Your buying lens is compliance, auditability, and quality assurance scoring.

You need persistent memory across Call, WhatsApp, SMS, and in-app.

You want speech analytics, email analytics, and voice agents on a single BFSI platform.

Your KPIs are connectivity, qualified leads, conversion rate, and CAC.

You're scoping a BFSI-only deployment with no cross-vertical expansion plans.

You want a team of forward-deployed engineers owning your business metrics.

Proven Outcomes for India’s Leading Brands

Enterprise-Grade Security & Compliance

ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate

Frequently Asked Questions

Is SquadStack a direct alternative to GreyLabs.ai?

GreyLabs is built specifically for BFSI. Won't a vertical specialist always outperform a horizontal platform on banking and insurance use cases?

We already use GreyLabs for speech analytics or call audits. Should we run SquadStack for outbound sales?

How does a head-to-head POC against GreyLabs work?

GreyLabs has compliance built into the model layer for RBI, IRDAI, and SEBI. How does SquadStack compare on BFSI compliance?