AI voice agents with Gupshup WhatsApp

SquadStack.ai runs WhatsApp through Gupshup. You can use our Gupshup account or your own. Either way you own the number and the WhatsApp Business account, and our team runs the templates, sends and journeys that sit around your AI calls.

Talk to our integration team See all integrations

At a glance

What runs on Gupshup

During the call

Payment links, document checklists and application links sent while the customer is on the phone.

Between calls

Reminders before a booked callback and nudges after a missed call.

Two-way chat

A WhatsApp conversation that continues the call, with the same memory.

What moves between Gupshup and SquadStack.ai

Out through Gupshup

Approved template messages
Payment and application links
Replies in two-way conversations

Back to SquadStack.ai

Delivery and read events
Customer replies
Signals that decide the next step in the workflow

Security for every integration

SquadStack.ai is ISO 27001, ISO 27701 and SOC 2 Type II certified, and DPDP and TRAI compliant. Customer data stays in India on AWS Mumbai. Integrations run over TLS with bearer tokens and IP whitelisting on both sides, and personal details like Aadhaar and PAN are redacted before they reach the language model.

Certificates and security reports on our Trust Center