Outcome-Driven Voice AI Agents for Travel & Tourism

Qualify leads, recover booking drop-offs, sell holiday packages, and re-engage past travellers in 8+ Indian languages, without scaling your sales team.

90%

Connectivity

40%

More Conversions

3x

Lower CAC

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Case Study Brand
Case Study Brand Cross
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"We run thousands of buses daily and our team couldn't keep up with feedback and renewal calls at that scale. SquadStack's AI agent took over entirely, calls every passenger, and handles peak season without us hiring a single extra person."

- RedBus Team

75%

Connectivity

50%

Decreased Survey Cost

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Awign company logo
Amity University logo with a shield featuring a flame and an open book, alongside the text 'AMITY UNIVERSITY'.
DELHIVERY company logo
ekart logo
WorkIndia company logo
Adda247 logo
Parul University logo
Amity University Logo
Classplus logo
NXT WAVE brand logo in blue and dark blue text.
Infinity Learn logo with blue geometric design on the right.
Traya brand name logo.
Solar Square company logo with stylized blue square grid symbol.
MediBuddy company logo with stylized red and blue interconnected lines.
Everest company logo with tinted triangle shapes arranged in a square pattern.
Awign company logo

The Complete Sales Stack for Travel & Tourism

Lead Intelligence

Humanoid AI Agent

Omnichannel Engagement

Quality Monitoring

ROI
Optimizer

VoC
Insights

Control
Tower

Lead Intelligence

Intelligent Lead Management

Propensity-based prioritization, anti-spam compliance, and smart scheduling that ranks leads by conversion likelihood, all built on behavioral data from 10 cr+ Indian consumers.

Humanoid AI Agent

Humanoid AI Agent

Human-like Voice AI Agents that handle language switching, interruptions, and background noise naturally, carry context across repeat interactions, and transfer to your sales or support team when needed.

Omnichannel Engagement

Omnichannel Engagement

Connected journeys across Call, WhatsApp, SMS, and In-App where a dropped booking gets a recovery call, a past traveller gets a holiday package offer, and every channel carries full context from the last.

Quality Monitoring

Quality Monitoring

AI + human quality audits across 23 parameters that catch script failures, booking handling quality gaps, and conversion breakdowns before they hit your reservation or package sales numbers.

ROI Optimizer

ROI Optimizer

Controlled experiments on voice, script, call timing, and channel sequence across your travel campaigns, so you compound the gains instead of guessing what worked.

Voice of Customer Insights

Voice of Customer Insights

Real-time visibility into booking drop-off reasons, price objections, destination preferences, and competitor mentions across your travel pipeline.

Control Tower

Control Tower

100+ enterprise configurations, CRM integrations, human handoff protocols, and a compliance audit trail built for high-volume travel sales and support operations.

Real Calls from Live Campaigns

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Buyer Requirement Gathering

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Appointment Booking

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Credit Card Sales

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Insurance Renewal

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Demat Account Opening

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Delivery Rider Hiring

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Lead Qualification - Education

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Drop Chase - Lending

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Address Capture

Why Travel & Tourism Leaders Choose SquadStack.ai

Capabilities

SquadStack.ai

Typical Voice AI Vendor

Focus

SquadStack.ai:

Increasing booking conversions and reducing acquisition costs across your travel funnel, from lead qualification to post-trip re-engagement

Typical Voice AI Vendor:

Selling speech models, self-serve platforms, smart glasses, and 100 other products

Scale

SquadStack.ai:

40 lakh+ calls daily for India's leading consumer brands

Typical Voice AI Vendor:

Low volume or pilot-stage deployments

Performance

SquadStack.ai:

90% connectivity, 40% more conversions, 3x lower CAC vs human agents

Typical Voice AI Vendor:

40% connectivity, unable to match human agent benchmarks

POC Success Rate

SquadStack.ai:

93%

Typical Voice AI Vendor:

~25%

Speech Models

SquadStack.ai:

Proprietary, trained on 600M+ minutes of real Indian contact center conversations (Hinglish, Taminglish, etc.)

Typical Voice AI Vendor:

Third-party models trained on public datasets like YouTube videos

Naturalness

SquadStack.ai:

Human-like voice AI agents that have passed the turing test

Typical Voice AI Vendor:

Sounds robotic, struggles with language switching and background noise

Channels

SquadStack.ai:

Call + WhatsApp + SMS + In-App with cross-channel memory

Typical Voice AI Vendor:

Voice only

A/B testing

SquadStack.ai:

Controlled experiments on voice, prompt, channel sequence, and timing, built in

Typical Voice AI Vendor:

Not available

Memory

SquadStack.ai:

Persistent across sessions and channels, travellers never repeat themselves

Typical Voice AI Vendor:

Every call starts cold

Long Conversations

SquadStack.ai:

No drift on even 30-turn complex sales calls

Typical Voice AI Vendor:

Loops, contradicts, or breaks after 10+ turns

Compliance

SquadStack.ai:

ISO 27001, ISO 27701, SOC 2 Type II, DPDP, TRAI-compliant

Typical Voice AI Vendor:

Minimal compliance

Team

SquadStack.ai:

Agile team of product managers, forward-deployed engineers, and data scientists focused on improving your business metrics

Typical Voice AI Vendor:

Account managers with limited technical depth

Enterprise-Grade Security and Compliance

ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate
ISO Certificate

Seamless Integration with Your Existing Stack

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CRMs
Salesforce

Salesforce

Zoho

Zoho

Hubspot

Hubspot

Meritto

Meritto

Customer Data Platform
WebEngage

WebEngage

MoEngage

MoEngage

Clevertap

Clevertap

Netcore

Netcore

Dialers & Communication
Exotel

Exotel

nowlarity

Knowlarity

Ozonetel

Ozonetel

Gupshup

Gupshup

Data & Reporting
BigQuery

BigQuery

Redshift

Redshift

WS S3

AWS S3

Custom

Add Your Own

Lead & Workflow APIs
  • Webhooks
  • JSON APIs
  • 3rd-Party Connectors
  • In-House CRM
Language Logo
Language Logo
Language Logo
Language Logo

Your travellers speak India, not just English

Native accents. Mixed-language fluency.
Sub-800ms latency.

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Language Logo
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Frequently Asked Questions

What is a voice AI agent for travel and tourism?

How does voice AI recover booking drop-offs for OTAs and airlines?

Can AI voice agents sell holiday packages over the phone?

How is voice AI different from IVR for travel?

Can voice AI handle reservation inquiries and booking changes?

Can voice AI win back lapsed travellers?

Can voice AI cross-sell hotels, activities, and insurance after a booking?

What Indian languages does SquadStack support?

Can voice AI integrate with our booking system or CRM?

Is SquadStack compliant with data privacy regulations?

How does voice AI for travel compare to building in-house?

How long does it take to go live?