Rebuilding Contact Centers for the AI Era

We initiated our partnership with Squadstack in February 2024. Within two months, the Squadstack team achieved the desired conversion rates, demonstrating their capability and dedication.

~ Naveen Kumar (VP - Ecommerce, D2C & Digital Transformation)

In the past two years, we have had tremendous growth, almost 10x in the number of loan disbursals we do.

~ Manoj Kumar Dronadula (Product, Growth, and Partnerships at MoneyView)

SquadStack gave us better connectivity, better student engagement, and ultimately better conversion.

~ Pabitra Chakraborty (Associate Director, Amity University)

Our bandwidth was limited, and it showed in delayed responses, missed calls, and poor reviews. We needed a better way

~ Harsh Tripathi (Co-founder, STAGE)

The strength of this partnership is that we can scale up faster, and I don't need to leverage my tech team's help because they're also busy with so many other tasks. I can leverage SquadStack's tech team to create different campaigns in just 3-4 days, which would have happened in 3-4 weeks if done in-house.

~ Satyartha Srivastava (Customer Success Lead, Upstox)

Redbus's ethos is to prioritize careful hiring and provide growth opportunities for employees, but the seasonal nature of the business made managing a large team challenging. SquadStack provided solutions that helped Redbus optimize its workforce management processes, along with performance management, leading to better adaption to fluctuations in demand and improved overall efficiency in managing its workforce.

~ Amith Bhat (Director - CRM, Redbus)

We wanted a partner who's capable of handling large scale campaigns. And at the same time, the cost has to be justified. SquadStack is capable enough to handle the scale and achieve the ROI we planned.

~ Ronak Agrawal (Head of Marketing, Choice)

We did not want to outsource our processes to a team we were not confident about.

~ Arun Kumar (Co-founder, Medfin)