We’ve Made History: Our AI Agents Are the First in the World to Pass the Turing Test for Contact Centers. Learn More

We’ve Made History: Our AI Agents Are the First in the World to Pass the Turing Test for Contact Centers. Learn More

Efficient Telecalling for Healthcare Businesses

Prioritize customer experience and streamline your operations and sales telecalling

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Trusted by Leading Healthcare Businesses

Telecalling Solutions for Health & Wellness

  • Lead Qualification & Appointment Booking
    Lead Qualification & Appointment Booking

    Qualify leads and setup lab tests, home visits or doctor appointments.

  • Abandoned Cart
    Abandoned Cart

    Drive more revenue by converting leads who drop off after adding products or services to their cart.

  • Telesales
    Telesales

    Nudge leads towards closure, cross-sell other products or services, and drive repeat orders.

  • Non-Delivery Report (NDR)
    Non-Delivery Report (NDR)

    When a shipment is in the warehouse, we reduce RTO by confirming if you should re-attempt delivery or not.

  • Feedback & Survey Calls
    Feedback & Survey Calls

    Get valuable consumer insights to improve your product or service.

  • Appointment or Payment Reminders
    Appointment or Payment Reminders

    Remind customers to attend lab/doctor appointments or make timely payments.

Grow Your Business With SquadStack

88%

Lead Connectivity

XX%

Increase in accounts opened

XX%

Boost in activations
medfin logo
medfin image
medfin logomedfin logo

MEDFIN Increased Appointment Bookings by 25%

SquadStack’s fully managed and vetted telecallers helped Medfin scale with flexibility

85.50%
Connectivity
25%
Appointments Booked
11%
Average Conversion Rate
Read Story

How We Do It?

Industry Trained Telecallers

Industry Trained Telecallers

10k+ highly screened, vetted and trained telecallers who speak English and Hindi.

System-Driven Omnichannel Outreach

System-Driven Omnichannel Outreach

Our outreach ensures timely follow-ups, 100% data entry, and maximum connectivity by discovering the best channel, template, and timing.

Usage-Based Pricing

Usage-Based Pricing

Pay only for connected minutes (i.e. talk time) instead of fixed seat costs, so you don’t have to worry about caller productivity.

Quality Monitoring

Quality Monitoring

Best-in-class Human & A.I. driven quality analysis that analyzes factors like emotion, intent, sentiment, and keyword usage to improve customer interaction.

In-Depth Reporting

In-Depth Reporting

Access to in-depth reporting, custom dashboards, actionable insights, and all call recordings.

Data Security

Data Security

In-built PII masking, encrypted data flow, access control, automated spam checks, and 100% script compliance.

What Makes Us Different?

In-House/BPO Services BPO Services
Fully-Managed Telecaller Hiring, Training & Management
Increased Connectivity through system-driven follow-ups
Usage Based Pricing: Pay only for connected calls
In-Depth Reporting & Analytics