Vetted & Trained Telecallers

Your team of trustworthy telecallers

Transforming outreach with a tech-empowered team of 10k+ decentralized agents

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CONTEXT TRAINING

Context about SquadStack is given through a series of informational videos

ON-DEMAND CALLERS
DEDICATED CALLERS

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Telecalling Assessment

Thorough test which assesses theoretical knowledge on telecalling

ON-DEMAND CALLERS
DEDICATED CALLERS

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Language Assessment

English speaking test assessing speech, fluency, vocabulary, pronunciation, and grammar

ON-DEMAND CALLERS
DEDICATED CALLERS

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App Training

Telecallers go through multiple training videos to understand how the app works, its policies, and guidelines

ON-DEMAND CALLERS
DEDICATED CALLERS

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Interview Round

A personal interview is scheduled to evaluate callers based on multiple parameters.

DEDICATED CALLERS

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Campaign Specific Training

Training for a specific use case, campaign, or business requirement

DEDICATED CALLERS

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Calling Assessment

Test that includes a series of mock calls across multiple scenarios to help categorize agents based on skills.

ON-DEMAND CALLERS
DEDICATED CALLERS

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Telecaller Certification

Our evaluation ensures that you get to work with the market’s best agents!

A variety of audio and video-based training programs

Rigorous evaluation through written and mock assessments to certify agents

Benchmark of 80% in Written Assessment and 75 % in mock certification.

Live support of trainers & strict monitoring to ensure improvement in quality of agents

Rigorous Screening & Training Process

Caller Offerings for Your Varied Needs

No Wasted
Productivity

Quality Monitoring & Feedback Loops

Looking for a telecalling partner you can trust?