SquadStack.ai vs Convin.ai

Not all Voice AI agents are designed for real-world execution.
Convin.ai’s Voice AI follows rigid, process-led scripts, limiting its ability to handle complex conversations.
SquadStack.ai deploys autonomous Voice AI agents that conduct dynamic, intent-led conversations, adapt in
real time, and deliver measurable business outcomes across the customer lifecycle.

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Hear the Difference Yourself

SquadStack.ai

0:00

CRM-aware from the first second; uses past lead activity, intent, & history.
Understands why the call is happening & adapts dynamically in real time.
Smoothly handles mid-sentence interruptions, corrections, & topic shifts.
Dynamic, intent-led conversations that evolve based on user responses.
Natural, human-like voice that sounds conversational & calm under pressure.

Convin.ai

0:00

Not CRM-aware; starts conversations without prior lead context.
Limited context awareness; treats each call as largely isolated.
Struggles when users interrupt or change direction mid-call.
Scripted, process-led interactions with rigid flows.
Acceptable voice quality, but conversations feel mechanical under stress.

Convin.ai vs SquadStack.ai
(Comprehensive Comparison)

Criteria

Platform Depth
Primary Use Cases
Outcome Ownership
Experience Running
at Scale
Training Data Foundation
Context Awareness
Conversation Intelligence
Language Coverage
Voice Naturalness

Convin.ai Voice AI

Voice AI agent focused on specific use cases
Collections & basic inbound flows
Supports basic qualification & routing
Limited large-scale deployments
Public datasets, synthetic data, & limited
call data
Limited context beyond the current call
Handles structured, predictable flows
English & Hindi
Acceptable for simple interactions

SquadStack.ai Voice AI

Complete platform to deploy, run, optimise Voice AI at scale
Complex sales & onboarding journeys
Owns end-to-end outcomes across the funnel
5+ years running contact centers for top consumer brands
Trained on 600M+ mins of real colloquial contact center conversations (Hinglish, Taminglish, etc.) across industries
Deep context from CRM, past interactions,
journey stage
Handles interruptions, objections, emotion, &
intent shifts
English, Hindi + multiple Indian languages (Tamil, Kannada, Telugu, Marathi, etc.)
Human-like, natural voice across long, complex conversations

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Hear Our Real Customer Calls

Why Leading Brands Choose SquadStack.ai
as Their Voice AI Agent for India

Voice AI Excellence

Natural, interruption-tolerant Voice AI
that sounds human & performs reliably.

Built for India

Designed for Indic languages, regional dialects, accents, & code-mixed speech across India.

Industry-Specific Playbooks

Pre-built workflows for BFSI, insurance, logistics, marketplaces, & education.

Built for Real Execution

Voice AI that owns conversations
end-to-end, replacing manual calling.

Outcome-Driven
by Design

Every call is optimized for conversion, connectivity, CAC, & resolution.

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Our Customers Love Us

SquadStack gave us better connectivity, better student engagement, and ultimately better conversion.

Pabitra Chakraborty

Associate Director,
Amity University

What really stood out to us was how naturally the AI spoke, like someone local who understood our users. It was patient, clear, and effective, which built real trust with our customers.

Harsh Tripathi

Co-founder,
STAGE

The strength of this partnership is that we can scale up faster. SquadStack's tech team can create different campaigns in just 3-4 days, which would have happened in 3-4 weeks if done in-house.

Satyartha Srivastava

Customer Success Lead,
Upstox

In the past two years, we have had tremendous growth, almost 10x in the number of loan disbursals we do.

Manoj Kumar Dronadula

Product, Growth & Partnerships,
MoneyView

We wanted a partner who's capable of handling large scale campaigns. And at the same time, the cost has to be justified. SquadStack is capable enough to handle the scale and achieve the ROI we planned.

Ronak Agrawal

Head of Marketing, Choice

I was impressed by the service and quality of responses I was getting. My favourite part about SquadStack is that tweaks are very easily doable, and I’m able to hold someone accountable.

Ishita Shah

Program Manager,
Delhivery

Frequently Asked Questions

Which Voice AI platform is better for lead qualification at scale in India?

SquadStack.ai is better suited for lead qualification at scale inIndia.
Its Voice AI is CRM-aware from the first second, adaptsbased on past lead behavior, and is proven across high-volume Indianenterprise deployments.

Convin.ai Voice AI is better suited for basic qualification flows,but lacks the platform depth, contextual intelligence, andscale-readiness required for large, complex Indian operations.

Which Voice AI agent handles interruptions and natural conversation better?

SquadStack.ai’s Voice AI handles interruptions and naturalconversation more reliably.

It runs dynamic, intent-ledconversations that evolve in real time when users interrupt, changetopics, or switch languages.

Convin.ai’s Voice AI relies on scripted, process-led flows, whichtend to break or lose context when conversations deviate from theexpected path.

Is Convin.ai or SquadStack.ai better for multilingual Indian use cases?

SquadStack.ai is clearly better for multilingual Indian use cases.

It supports English, Hindi, and multiple Indian languages with realaccent tuning and code-mixed speech handling across Tier 1, 2, and 3markets.

Convin.ai’s Voice AI is largely limited to English and Hindi,making it less effective for businesses operating across diverseIndian languages and regions.

Which Voice AI Platform is better at handling very high call volumes (50k+ calls/day)?

SquadStack.ai is designed to reliably handle very high call volumes(50k+ calls per day).

It has been battle-tested running large-scale customer operations forIndian enterprises, with proven concurrency, stability, and outcomeconsistency at scale.

Convin.ai Voice AI is more suited for smaller or controlleddeployments. At very high volumes, limitations in platform depth andoperational maturity become visible.

Should I choose Convin.ai or SquadStack.ai if I want real business outcomes?

If your goal is measurable business outcomes, choose SquadStack.ai.

Its Voice AI agents are built to own conversations end-to-end,directly impacting metrics like lead qualification rates, conversion,CAC, resolution time, and revenue.

Convin.ai offers Voice AI agents that work best for specific,structured use cases, but does not consistently own or optimizeoutcomes across the full customer lifecycle.

Which AI voice platform supports Indian languages like Hindi, Tamil, Telugu, and Hinglish better?

SquadStack.ai offers significantly stronger support for Indianlanguages.

Its Voice AI handles English, Hindi, Tamil, Telugu, Kannada, Marathi,and code-mixed speech like Hinglish, tuned for real accents and noisyIndian call environments.

Convin.ai’s Voice AI is largely limited to English and Hindi, whichrestricts effectiveness for pan-India deployments, especially acrossTier 2 and Tier 3 markets.

SquadStack.ai vs Convin.ai