Roles and Responsibilities
- Need to handle inbound and outbound customers and consult with them about their problems.
- Keep track of issues of customers and assign an engineer to each issue to resolve them immediately.
- Ensure customer satisfaction and service quality.
- Update CRM software and maintain call logs.
- Give detailed information about the service, offer, and product to the customer.
- Ensure customer query resolution and customer satisfaction.
Eligibility Criteria
- A Diploma or a Graduate can apply to this profile.
- Require 0-2 years of experience.
- Good communication skills and fluency in English and Hindi.
- Have some knowledge of the IT field.
- Ability to handle customer calls recently and confidently.
Benefits & Earnings
- Competitive salary and incentives based on performance.
- Fixed working hours and a weekly off.
- Work from home and shape your own work environment.
- Get experience in industry-specific sales.
- No need for daily office trips, metro rides, or extra travel expenses. Work from home.
- Qualified Sales Executives are provided with a monthly insurance health plan that covers themselves, their spouses, and their children.
