Apurv Agrawal

Co-founder and CEO, SquadStack

All Posts by

Apurv Agrawal

Customer Experience

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8 Minutes

Why Building Voice AI In-House Is a Costly Illusion for Enterprises

Should enterprises build or buy Voice AI? This guide breaks down hidden complexity, revenue impact, and the smarter path to faster outcomes.

Market Trends

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5 min

Why India Is the Boss Fight for Voice AI

Building Voice AI for India demands more than speech recognition. It requires understanding culture, dialect shifts, and real conversational behavior at national scale. Read the blog to discover the key principles behind Voice AI built for India.

Customer Experience

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Introducing SquadStack’s In-App Voice AI Assistant

See how In-App Voice AI Assistant transforms complex app journeys into seamless, guided flows that boost satisfaction and improve conversion rates.

Customer Experience

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5 Minues

How to Evaluate Voice AI Platforms (Without Getting Lost in the Hype)

A practical framework to evaluate Voice AI platforms, beyond demos and hype. Learn how to assess naturalness, system depth, and real business impact in this guide created with strategic inputs from Blume Ventures.

Our Product Innovations

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6 mins

The Magic Playbook for Beating Human Numbers (and Actually Proving ROI)

How we think about AI agents at SquadStack.ai

Customer Experience

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8 mins.

SquadStack's AI Agents Have Passed the Turing Test for Contact Centers

SquadStack.ai's agents are indistinguishable from humans in naturalness and performance with 4× lower cost.

Market Trends

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4 mins

5 Insights from #GFF2025 Every BFSI Leader Should Know

Explore key insights from #GFF2025 on how AI is transforming BFSI. Learn how Humanoid AI is driving smarter, more personalized customer experiences and boosting productivity.

Customer Experience

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8 mins