Apurv Agrawal

Co-founder and CEO, SquadStack

SquadStack AI-powered voice automation, Grey Divider svg

Apurv Agrawal

Co-founder and CEO, SquadStack

All Posts by

Apurv Agrawal

Why voice AI gets worse the longer it talks, and how we fixed it | SquadStack

Our Product Innovations

•

6 Minutes

Why voice AI gets worse the longer it talks, and how we fixed it

Voice AI calls that run 20 to 45 minutes hit three compounding failures, rising cost, growing latency, and lost context. Here's how a context management layer keeps your agent fast, accurate, and economical at every minute of the call.

Our Product Innovations

•

4 Minutes

Introducing Persistent Memory: Your Voice AI Agent Now Remembers Every Conversation

SquadStack's Persistent Memory gives voice AI agents lead-level context across calls, so follow-ups pick up where the last conversation left off, not from scratch.

Our Product Innovations

•

6 Minutes

Introducing Optimize: Test Every Variable That Drives Conversions

Run multivariate tests on voice personas, prompts, and cadence to compound conversions and lower CAC week over week with SquadStack.ai Optimize.

Our Product Innovations

•

5 Minutes

Introducing Humanoid Vision Agent: The First AI Agent With Eyes

Most Voice AI agents start every call from zero. Humanoid Vision Agent sees the product, reads the listing, and cross-references seller data before saying a word. Context before conversation.

Customer Experience

•

8 Minutes

Why Building Voice AI In-House Is a Costly Illusion for Enterprises

Should enterprises build or buy Voice AI? This guide breaks down hidden complexity, revenue impact, and the smarter path to faster outcomes.

Market Trends

•

5 min

Why India Is the Boss Fight for Voice AI

Building Voice AI for India demands more than speech recognition. It requires understanding culture, dialect shifts, and real conversational behavior at national scale. Read the blog to discover the key principles behind Voice AI built for India.

Customer Experience

•

Introducing SquadStack’s In-App Voice AI Assistant

See how In-App Voice AI Assistant transforms complex app journeys into seamless, guided flows that boost satisfaction and improve conversion rates.

Customer Experience

•

5 Minues

How to Evaluate Voice AI Platforms (Without Getting Lost in the Hype)

A practical framework to evaluate Voice AI platforms, beyond demos and hype. Learn how to assess naturalness, system depth, and real business impact in this guide created with strategic inputs from Blume Ventures.

Our Product Innovations

•

6 mins

The Magic Playbook for Beating Human Numbers (and Actually Proving ROI)

How we think about AI agents at SquadStack.ai

Customer Experience

•

8 mins.

SquadStack's AI Agents Have Passed the Turing Test for Contact Centers

SquadStack.ai's agents are indistinguishable from humans in naturalness and performance with 4× lower cost.

Market Trends

•

4 mins

5 Insights from #GFF2025 Every BFSI Leader Should Know

Explore key insights from #GFF2025 on how AI is transforming BFSI. Learn how Humanoid AI is driving smarter, more personalized customer experiences and boosting productivity.

Customer Experience

•

8 mins